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March 2024 by Rich Visnaw
All the staff very helpful an friendly . I have been there twice an was treated very good. An answered the questions I had. My go to med express when I need anything done. Thank you to all the staff
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March 2024 by Nevaryn Grey
We had a great experience here. The waiting room is clean and open with lots of seating. The check in process is at a kiosk which I really appreciate and apparently you can also check in online which is really cool.The reception person was super helpful and then we barely had to wait to be taken back to a room.Everyone was very kind and accommodating. The office very up to date. I was pleasantly surprised.
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March 2024 by kevin gullifor
My daughter has been violently ill for three days And was treated with anything BUT kindness everytime she called this location I brought her to the Pierce location today and we will not be returning to the state Street location. I don’t know what the issue is in the office but not one person was nice on the phone And it’s sad to see because I know a lot of people Are calling with other horrible things and it felt like we were dealt with instead of treated and she shouldn’t feel like a burden.
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January 2024 by Nancy Larie
A complete & utter waste of time! I explained twice about an infection that went untreated for over 2 weeks and now I'm running high fever. She said she thinks I have the flu! Are you freaking kidding me?! I'll never go there again! Just go to the e.r. at least you'll get a proper diagnosis and treatment! Dr. Jamie Schultz is HORRIBLE! Then she told me if I start running a high temp to come back. REALLY LADY?! I just told her my fever has been 101.4 for 3 days and her definition of a high fever is 100.4. This is the worst doctor I have ever seen!
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December 2023 by jaiiilyya
if i could do zero stars i would have , i called to ask a question before mount i to the building and the front desk lady hung up in my face. called back and got no answer .
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November 2023 by Cali C
My sick kiddo was upset he would be missing his class Halloween celebration because he wasn't feeling well today. We went into to this MedExpress first thing this morning and to our surprise, all the staff was dressed up and even gave him a goodie bag as we left. Not only did he recieve great medical care in a timely manner, but his heart was happy too and he left with a big smile on his face thanks to the staff going above and beyond. I was very impressed by the level of treatment my son received today. Thank you!
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October 2023 by Jennifer Jennifer (Jennifer)
They were able to see me pretty quickly - I only had to wait a half hour, and the doctor was understanding and helpful
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September 2023 by Jennifer Martinez
Took my mom to Med Express on State S. Last night. Every staff member was amazing from the check in receptionist, nurse, doctor and checking out person was so good to my mom. Best experience I ever had going to med express.
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August 2023 by Cameron Schroeder
Super quick TB test! The staff was notably kinder than most medical offices I've been in, even when a patient in line before me was getting frustrated and being a bit rude about a bill she wanted to pay. Good work!!
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August 2023 by Paige Fuller
This was an absolute joke today , injured my hand , dr was actually gentle examining my hand her X-ray tech was rough and when I mentioned it hurt the response I got “ well I got to get my images “ ok I understand that but how she went about it was not. Finally the medical assistant, first brought in the wrong splint not the side my injury was on , then when putting the “correct splint “ on it wasn’t even for that type of injury I had , this one was holding my thumb when injury was on the opposite side so the splint literally was rubbing and pushing on the injured area , mentioned this got attitude and eyes rolled , then when she aced my hand that was the best part the wrap was incorrect and the RECEPTIONIST OFFERED to help me re wrap it since it wasn’t even on as tight as an ace should be let alone properly ( hanging off and again not correctly placed )… do better covenant I’m sorry but I work in a hospital emergency department and have never been that rude or disrespectful even to an ETOH withdrawal. That and the competency of certain staff was borderline scary .
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June 2023 by Mona Rodriguez
No stars really....when you call ahead and ask if checking in online for quicker service and told oh no need it's in and out for a tb test. They LIE 60 minute wait for 2 mins of time 15 of my dollars. Perhaps tell whoever answers the phone to tell people to online check in. What a joke!!!
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May 2023 by Josie Anklam
Went here 2 days ago for a severe sore throat and got told it's nothing. Go to the one by the college on pierce Rd and they at least treat me and prescribed me some medicine. Would not ever recommend this place to anyone only the pierce Rd one!
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April 2023 by Josie Stryder
Went here 2 days ago for a severe sore throat and got told it's nothing. Go to the one by the college on pierce Rd and they at least treat me and prescribed me some medicine. Would not ever recommend this place to anyone only the pierce Rd one!
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April 2023 by Leah Short
My family had a covid outbreak because this location did not test my family member for covid, even though they were showing clear symptoms of covid. This was neglectful, irresponsible, and disappointing.
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March 2023 by Pixy D (Pixie)
My coworker recommended this place to me when concerned about my foot injury. I did a walking visit. While waiting I did read reviews and was a bit worried. Honestly, my experience was completely different. Everyone was kind and very helpful. From check in to xray to wrapping it up! Very informative on how to follow up with the specialist etc. I can't say anything negative. Place was clean and staff was great! As Healthcare should be.
