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March 2024 by Paul Cheesman
****BEWARE THEY DO NOT HONOR THEIR STORE RETURN POLICIES**** first of all I was treated suspiciously, rudely and disrespectfully from the moment I walked in with my return. I needed to purchase a carpet cleaner, a space heater and a powerful air purifier for my home. I spoke with the employee and asked about the return policy on the items at checkout. I was assured that I had 90 days to return the items for a refund of the purchase back to my card. The carpet cleaner was very lackluster and not any better than the one we already had and the space heater did not heat anywhere close to the description on the box. Because I was told that I had 90 days to return I did not make it a priority. When I went to return I was told the space heater was a “seasonal item” and therefore I could only receive a store credit. As far as the carpet cleaner I was told because I used it they would not refund the money back to my card and gave me a store credit. This was after they initially said I couldn’t return it at all because it had been used. How will I know if the item I purchase meets my needs if I can’t use it. I had used it twice very briefly and gave it a good try before I knew that it would not meet my needs. Very disappointed and I enjoyed supporting a regional business instead of Lowe’s and Home Depot but I am forced to purchase my large budget items somewhere that will give reasonable return terms.
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March 2024 by Sarkash Rahim
This company recomended a so called contractor that took 1500 from me and ghosted mename of contractor was kevin schultz
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December 2023 by Jose Bell
My Wife and I came in late. Maybe 20mins before they were about to close. We needed hook-up parts for our new dryer and washer. Monty a very nice representative helped us and showed us exactly what we needed. He was fun, polite and even walked us to the isle we needed to make sure we didn't get lost and found the right product. He deserves a raise. It's people like him that make you want to return to a store. Thanks Monty from 2 tired girls who needed help with crazy toddlers you help us laugh and get in and out with the right stuff!!! We appreciated all you did!!
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December 2023 by Joe Santini
Everytime i come to this location i never seem to find an employee in good spirits. 9 times out of 10 the employees are uccupying the bathroom just sitting there. I can think of three visits when my son needed to use the restroom and we had to wait for a stall to open. Its always a Menards workers. This location has not been the greatest experience ever.
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December 2023 by K B
Great place to shop for all items. They seem to have everything in stock and people are willing to help find anything that you can't.
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November 2023 by J ROSA
Lia in the cabinetry section was amazing and very helpful. Fast friendly and great customer service. Same for Heidi in the back pick up area. Both deserve a raise. Best 2 employees I've ever had in all my years of shopping at Manards
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October 2023 by Deb Ruby
Very poorly treated in the veneer stone aection. The man was obviously having a bad day and taking it out on customers. Hope things get better for him, but I will not be back
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October 2023 by Marcy Johnson
I didn't receive my Menard rebate in the mail. Was able to easily get a new rebate check mailed with no issues within 24 hours of my claim! Thank you!
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October 2023 by Michelle McDonald Vlastnik
I wanted to check out a Menards since they are building one in my city.Wow, very big! You had a fabulous lighting selection. A very nice tub selection.I grabbed a few snacks while there.Your Christmas section was pretty good.The furniture was a bit cheap looking.I did not go upstairs.The bathroom was not up to par. That caulk over the rust. Yeah, scored a thumbs down. The first stall had smeared yuck on the rim. The second stall had a plunger sitting next to it. Really? I understand that your building may be old, but a few of these things can be addressed. I really did not understand why you wanted to tape your sales ad above the hand dryer either. ??
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October 2023 by Alex Webb
I’m not sure why so many people here leave negative reviews….This store has been a life saver for me. I’ve spent probably $20,000+ here in the last year or so while renovating my house. Best prices around, selection is great and people here are wonderful.
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October 2023 by Darth Garwin
They have a wide variety of tools accessories power tools work lights etc. The staff is always friendly and willing to help if you need to find something or if you need a recommendation. Also they are more cost-effective than a Lowe's or home Depot.
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October 2023 by Gene Miller (Sound Healing By Gene)
They have a wide variety of tools accessories power tools work lights etc. The staff is always friendly and willing to help if you need to find something or if you need a recommendation. Also they are more cost-effective than a Lowe's or home Depot.
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August 2023 by Diamond Martin
Poor Customer Service. Menards please take your time when having interviews, you’re hiring the wrong people and placing them in the wrong positions, not a good look..
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June 2023 by Kolby Williamson
Yesterday my African-American husband went into the store to purchase blinds for our new home. When checking out the cashier stated “I thought you were going to run out without paying.” We feel very uncomfortable and unwelcome at this place of business. It was very discriminatory and I’m disappointed by this behavior.
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May 2023 by Kyle B
A great place to save big money. Check out lanes are generally short and move quick. Nice selection of products and prices are good; would be even better if the 11% rebates were instant and “mail in”.