Michaels is a craft store offering everything to create anything, with a large assortment of art supplies, fabric, yarn, frames, floral items, and craft machines. It is a place for party planning with balloon inflation, decorations, and gift packaging. Customers find it great for starting and finishing projects and note it always has good deals, especially on its app. Reviews on staff are mixed; many employees at checkout are described as always helpful, friendly, and knowledgeable about sales and discounts like the military discount, earning #1 ratings for customer service. However, some customers have found other staff members less than helpful and lacking knowledge about crafting items.
