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February 2024 by Scott Albright
I needed a part. I called and they had it. I was able to get there but no room for a truck and trailer. I managed to get turned around and went in for my part..I had a card issue, no fault of theirs , but was there a little more than an hour. Staff was great. Talked trucks while I was there. Thank u.
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August 2023 by Carl D.
I needed a water sending unit for my 62 Thunderbird. Calling different shops no one had what I needed or even was sure what part it would be. I called NAPA back the fellow said they had a couple there that one might fit. So I went in and he pulled out three large boxes full of heat sending units. We went through them all until we found the exact one I needed. Then he looked it up to make sure that it would fit my application. I put it in the car and it worked perfectly. I was in a rush as I was going to the Thunderbird reunion in Dearborn and I wanted to make sure I could keep track of the engine temperature.. Thanks very much for service above and beyond.
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August 2023 by jeff colley
Thanks for having a marine battery to save our weekend!
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August 2023 by M B
Nicely re-done store.
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June 2023 by Carter Vedrode
Best auto parts around!
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December 2022 by Jennifer Reno
Went there for wheel studs and hubcaps.. good service and very helpful
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November 2022 by Donny Mandell
SEAN IS THE MAN! I drove an hour and a half to buy a tonneau cover today, and unfortunately it did not have clamps and I had no way to secure it to my truck to get it all the way home. I figured if anywhere had something I could use to secure it down Napa would be the place. After a little brainstorming, Sean remembered he had a personal set of tonneau cover clamps and offered to just give them to me! I did pay him some cash and give him a gift card for a steakhouse I had on me. That’s the best customer service I have ever experienced! Thank you so much Sean from Napa!!! Y’all rock!!!
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July 2022 by Anna Benjamin
Great service with qualified staff.
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July 2022 by john
great store
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May 2022 by Vickie Runyan
Our customer service young man was excellent both times we have stopped to get Oil and filters.. very friendly and knowledgeable.. Excellent service..he deserves a raise !!!!! Don't remember his name but do remember he drives a lifted suburban...come on NAPA give him a raise !! Great employees are hard to come by these days !!
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May 2022 by Beth Frollo
I went in for a battery, was all rang up for like $110 until I mentioned the service engine light was on. The guy checked that and said it wasn't my battery and I would be fine until I could get it in to have the transmission module looked at. The next day the battery was dead again and wouldn't charge. Now I have a tow bill and a $400 mechanic bill. When all I needed was that battery.
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May 2022 by Forrest orvis
Staff was super friendly! Very knowledgeable in what I was looking for! They definitely went above and beyond their midland store! Would recommend over any part store in Saginaw! Frank and big poppi made the trip worth it!
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January 2022 by B Mill
Conveniently located off the beaten path before it gets busy. The guy that helped me talked to me like an actual person. He was professional and knowledgeable which was nice. I thought the prices were a bit high to start with but the guy helping me was able to help get the price down on the rotors. The quality of the parts I got though seemed better than what I'm used to getting.
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December 2021 by erik parker
Great service and knowledgeable employees. I use them personally and for my employer, it's always a positive experience.
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September 2021 by robin demmons
I found the parts we needed right away