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January 2024 by Suzt Zannyq
I had work needd done on a piece of Jewelry, and dropped it off to hav work done, a year later, an inquiring on when it mayb done, not only was I never notified of any progress, I learned they'd relocated without evr letting me know when, where or why the work nvr had been done. I picked my item up and nvr got anythg fixed or as it is, i'm a lil nervous leaving my Jewelry to be "lost in the move/ relocation". I had 100% confident with the owner's as well as the work i've seen them do, but after they moved n nvr notified me of what n wher they went to, I cn't in clear conscience say I'd recommend this jewelry store. p.s.s. I have also purchased a few other pieces from there as well and am still satisfied with what I have invested in/on, I just dn't think in good conscious i can recommend them after all that went on.
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November 2023 by Heidi Martinus
I dropped off my wedding set and anniversary band to be sized and rhodium plated. I received a call the next morning indicating that I needed some "tips" replaced on my solitaire and informed me of what that work would cost. Less than two hours later, I received another telling me my rings were ready. They did an excellent job, my rings look brand new again and it all took less than 24 hours. Highly recommend Nuechterlein's for any jewelry repair needs!
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June 2023 by Mikaela Borrero
Walked in needing a ring sized and walked out a happy new customer! Friendly and fast!! Thank you very much! We will be back ?
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March 2023 by Johnny Xtreme
Only Jeweler i trust. I drive all the way from Lansing
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January 2023 by Jennifer Yarger
Very friendly and super fast service. Very satisfied with the repair on a necklace I brought in. Highly recommended.
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December 2022 by Patricia Moore
Changed the watch battery quickly and is guaranteed a year. The cost was much less than mall kiosk. I would go back.We need small businesses.
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November 2022 by Johnice McGarrity
Had my 3 rings cleaned and polished, They were great, they even tightened a stone that was loose at no charge, cleaning and polishing was $5 per ring. If I just wanted them cleaned it would of been free.
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October 2022 by Shannon Darby
Very quick and very reasonable prices for jewelry repair! Staff was very friendly and answered all my questions. I will be returning for my jewelry repair needs.
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July 2022 by sarah mikesell
Neuchterleins always does excellent work and they know the industry. I am so glad they’re in business!
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July 2022 by David Garrett
During the pandemic(summer 21) they weren't able to entirely help me due to supplies during those times. They did their best to make it right and it was more than fair. We've gone back since and will continue to do so. Going back this week.
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May 2022 by Coleen Crossen
Had my wedding ring resized here. It took 15 minutes and the price was very reasonable. They polished it and I smiled the rest of the day!
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May 2022 by Mark Brooks
Found a very nice men's wedding band at a great price! Staff were very friendly and helpful. I'll be back!
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April 2022 by Krysti Rodriguez
I took my wedding rings to get fixed. They were awesome people, the service was great, the price was very fair, and the rings look beautiful. I would highly recommend, and I will be back.
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November 2021 by Justin McCommon
Very informative and honest about questions with my wife's ring.
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November 2021 by Geoffrey Clark
Thousand-dollar gold necklace for 470 amazing