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January 2024 by Diane S.
Regrettably, my experience with cashier #15526734 was disappointing. The young lady's disrespectful attitude made the transaction unpleasant. It's essential to foster a more positive customer service environment for future interactions. Time: 4:00pm Date: 1/29/24
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November 2023 by gerald glover
always a positive experience
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June 2023 by Edie Dunlap
Very clean, had meds ready as quick as possible.
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April 2023 by Abbey Smith
I will never use the pharmacy at this location again. I went there for a prescription; they told me it would be an hour. I came back an hour later and now they won’t have it until tomorrow. I have strep throat- not really something that can wait until tomorrow. They didn’t even have the decency to call and let me know that it wouldn’t be in until tomorrow.Take your prescriptions to Meijer- they’re 100X better to work with.
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March 2023 by Crystal Mansberry
I’m about a year now using this Rite Aid store and pharmacy. The employees are so very nice an always greet everyone with a friendly hello or have a nice day!The store is always clean! Now the pharmacy even on a busy day they take time to make sure you get what you need Mr Doug is my favorite (yes the girls are too lol) but his smile is contagious. He has helped me with the meds I needed he made sure I got them all. Like I said I just moved up here from Grand Blanc so this was a mess but Mr Doug an his team made sure I got everything I needed I now have my favorite Rites Aid store here!
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November 2022 by Kris Butterworth
It is a great place to shop. Fast,quick and easy!
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October 2022 by Jamie
The pharmacy manager is the rudest I've ever encountered. Twice I called her out and today I asked how to make a complaint and asked to have someone else wait on me. She freaked out both times I have been there for a covid test at 5050 gratiot rd. After waiting 15 minutes another worker waited on me. It's sad this pharmacy went downhill since the long term pharmacists retired. The worker refused to tell me her name so I can make a complaint. I will never be back as long as she is there with her awful customer service. Two incidents are bad enough. I see others are saying the same thing on these reviews.
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July 2022 by Lackey Bret
drug test employees .....
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January 2022 by Jason Sheffer
Very kind staff. Store is always clean. Easy to stop in and pick up something quick. Busy just before dinner, but the cashiers do a nice job getting people in and put quick.
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January 2022 by John Schulz
I refilled a prescription in the morning and when I went to pick it up after work they said they were slammed could I come back in an hour. So I went back the next day and their internet was down and they couldn't fill my prescription. Two days later I was pretty unhappy, and believe me that's only the beginning.Update weeks later: I just pulled up to pick up my prescription and waited a long time in line. They told me they ran out of this medication. They never called me. I'm sick of this place and will switch my prescriptions to a different pharmacy.
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December 2021 by Roneisha Benton
The ladies in the pharmacy are so unprofessional and have no customer service skills. Everytime I come to this location I have a issue, weather over the phone or in person. I strongly advise another place.
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December 2021 by Mark Willis
The worst pharmacy... Lazy staff..... My pcp had to send refills twice with confirmations...rite aid denied it... Second time i had to go in and stand there so they would refill it... So lax... They don't care....
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November 2021 by Beth L.
Rude pharmacist. Acted as though he had no desire to do his job. He was very pushy to send customer to another location for COVID testing.
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October 2021 by J B
Went here to get flu shot as walk in. They said had to make appointment on line. Did this but unknowingly made it at wrong store on Gratiot. I went to this store and told me I have to go to other store where appointment was. There were 2 people working here. I went to other store where there was only the pharmacy working. She gave me shot in minutes despite she was busy. Pharmacist told me other store should of given to me instead of making me drive across town.
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September 2021 by Kandy Beaudin
Poor service in the drive thru nobody in front of me pushed the call button 5 times nobody came the 6th time she finale came to help she was standing in front of a computer could have at least came and told me it would be a few minutes wish I could give negative stars still waiting after 15 minutes wish I could get my lady's meds elsewhere nothing good to say about this rite aid just poor service
