-
November 2023 by David Layne
Quick in and out same day service. Staff is always friendly and knowledge. I trust Hemlock Auto.Service: Electrical repair
-
November 2023 by SOMEDAYisNOW
Had a tune up and front end work. Great fast honest work loaner car was happy all aroundService: Exhaust
-
November 2023 by Michelle Dupuis
Everyone was nice there.the service guy took me for a ride to show me how to use the cruise control because it wasn't working so he showed me how to work it cuz it was different then other cars.,so that was nice.
-
October 2023 by Angie Hare
Good job! Great place! They let me know about issues I may have in the future & are more than fair on prices. I plan to use them for all my vehicle needs.Services: Wheel alignment
-
September 2023 by jason maitland
Went in for an alignment and was told I needed to replace a bunch of parts that where just replaced a month ago. I was charged $70 for them telling me this. They refused to do the alignment. I just had $1700 in repairs the day before by a widely trusted shop that does not do alignments. They said it was fine. I will take it to another place that is more honest for an alignment now and let the better business Bureau look into it. On top of this they gave me a list of things that they wanted to fix with absorbent and redundant prices. Most of these things were just fixed the day before. I did not ask for this service. Their prices are at least double the prices of my trusted shop for the same Ford factory parts. I will not be back. I am glad I learned the truth about this place for $70. Beware! They seem to prey on the uninformed. The other reviews prove it. On top of it all they somehow did not notice that my rear leaf spring was bent! It is bent like an inch! How did they charge me $70 to "measure my alignment" and not know one of my leaf springs was bent? Beware! They are not anything that the reviews claimed. Not honest, fair or Thorough! I have the paperwork to prove it. The owner is talking about my battery cables and frame. I know that stuff. I came for an alignment. Get my wheel pointed down the road the right way. To the owners response: Your refusal to do the job and charging me $70 is stealing! The parts are all working fine. They are all double checked. Saying they are not working and extorting me to replace them is being a false witness! I am not mad. I forgive you. But repent! Your pathway is not to Heaven. If you want to make this right do the alignment as requested I do not need your fear tactics. I am submitting the documents to the BBB to help others not as a revenge. Repent and be saved.Service: Wheel alignment
-
September 2023 by Jeannie Ford
I drive a lot, so I have to get regular maintenance on my car more often then most people. Hemlock Auto always goes above and beyond to get me in for my maintenance and to make sure my car is safe. They have awesome prices and a great bunch of people working there. I highly recommend them to everyone looking for a oil change or any other form of maintenance you might have.Services: Air & cabin filter replacement
-
September 2023 by Maurice Seeger
Great service, follow up at a fair price with local small town hospitality. Strongly recommend!
-
July 2023 by Arthur Norris
Dave is professional and does quality work. Also, I like the fact that he never tries to sell you something you don’t need.Services: Transmission
-
May 2023 by Rachelle Schmidt
I’ve been going to Hemlock Auto for all my vehicle repair or maintenance need for over a year now. I can’t say enough about how satisfied I am. Not only do they do great work, they are so accommodating and efficient.Services: Electrical repair
-
May 2023 by Matthew Emerick
I took my Cruze in and found that coolant and oil were spraying all over the engine. They explained that it would cost over $1000 to fix but it could happen within a week. Instead of taking my money, they were honest and recommended that I look for a new car that won't need their service for a long time.
-
April 2023 by Zach Rausch
The people at Hemlock Auto and Alignment are as professional and helpful as they come while also maintaining that sense of individual service. Their prices are fair and services are excellent. Transparency is held in high regard meaning they make sure you know what your paying for along with asking you as the vehicle owner before they take initiative. I plan to make this my local repair shop and encourage others to do the same.Services: Transmission
-
March 2023 by Victoria Krupnek
Went to Hemlock Auto, for the first time, because a friend recommended them to me. And, now after I have had a great experience with them, I can recommend them to others. They had great prices and were very professional. I will definitely go back to them when I have any issues with my vehicles. Thank you Hemlock Auto.Service: General repairs & maintenance
-
March 2023 by Trenton A
I was very impressed by this place. While they were diagnosing my vehicle, I was texting a link that showed me step-by-step everything they were doing including pictures and recommendations from the mechanic. I have been going to a Ford dealership for years, and never received that level of service and honesty.Very impressive. I couldn’t recommend this place enough.Services: General repairs & maintenance
-
February 2023 by Brenda S
This shop has completed multiple repairs on my vehicle. Dave always gets me quickly when needed and repairs are completed in a timely manner. Also, Ryan at the front desk is one of the most pleasant people I’ve dealt with. He is a great asset to Dave and the rest of the team. I’ve had no follow-up problems. Dave’s customer service is top notch in my opinion. Thank you Dave! Brenda SentzServices: Tires
-
February 2023 by Heather Slick
I had my car towed in as it would not start. They did a thorough exam and found many issues that needed to be addressed but fixed the main areas that made my car safe to drive again. Super satisfied with their service and will recommend to family and friends.Service: Steering & suspension repair
