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December 2023 by Tammy Tomlinson
I've been a member for years (15+). The fees charged to the accounts are increasingly more and I am going to start checking into other financial institutions. So much for loyalty. Also, the electronic service rather than personal service is a huge inconvenience for older members that are used to in person service. Those with disabilities have a hard time when they don't understand the ATM and need to go in rather than have an actual drive thru employee. It's becoming like self checkout at stores.
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May 2023 by Joseph Freeman
every time I have been thier, service has been the best,,,good people fast,,friendly,,,just really good bank, they got me going back to open a account. ,
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January 2023 by Yolanda Seay
All my Checks goes there for 3 yrs n They always there to Help n work with US ppls ??? Thanks Everyone
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December 2022 by Bernard Uhlmann
I received excellent service from Tammy Kibbe as we needed to get better rates on CD's. Bernie
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December 2022 by Judith Gray
My husband and I love the staff at the Sandusky branch. They are always so helpful!
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June 2022 by Deloris Gipson
Team One has provided much help to me with different loans when I needed them the most. The receptionist is always nice and charitable
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June 2022 by Catriana Abram
Everyone is amazing here! Although when I was trying to get a home loan I didn't get the best experience.
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June 2022 by Sidney Diggs
The service is always fast and professional and the staff are always courteous.
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January 2022 by Debbie Curtis
About 15 years ago I was working and met a lady who worked for Team one. I was in a very depressed state with credit card debt. I went to see her and they paid off all my credit cards, 1 payment per month. i have been there since. I have bought 5 cars through team one. Their interest rates are excellent. I have had several personal loans as well. I will always stay with team one. They are a great group of people.
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January 2022 by Andrea Hankins
I have been with TOCU for almost 7 years. My first interaction was I took out an auto loan. Then another, and another. I have a couple loans here now and have paid some others off. I get great rates, excellent customer service and will continue with my loans here. It's not my regular financial institution, but that's due to my 17 years of dedication to a different bank. Also, theres over 800 miles from me to the nearest location since I moved. Ive had numerous accounts (loans) here and in 7 years I've still have yet to walk into any location! I highly recommend this credit union!!
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January 2022 by Ruth S
Very, very, accommodating employees!Always ready to lend a helping hand.Very professional but always show an interest in You as a Person and how You are doing in Your everyday life.Always smiling and make Me feel good and welcome when I call or come in !Thanks Team One
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December 2021 by BRIDGET STEVENS
Don't put checks in the new ATM machine. It will take your check.and you cannot get a technician to come service the machine for almost 3 days..to try and get someone to call you or help you is impossible!
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August 2021 by Marcia Warner
Completely low key and accessible. Counter help is professional and managers are straightforward about all aspects of loans. No hidden “you have to ask the right question, to get the right answer” situations. I like to be asked for ID so that is no problem. Love the ATMs that let you choose your own combination of bills.
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April 2021 by Dave Dockery
I closed my account because every time i went here the tellers were very rude. I had a large settlement i was going to deposit but i really don't care to be treated with disrespect by these young workers who have no respect or patience for someone with disabilities.
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August 2020 by Susan Engel
I very much enjoy banking with Team One. All staff are pleasant and personable. They provide excellent service and always make sure they have met your needs.
