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November 2023 by Min Soo Kim
Great service and very professional staffs. They precisely found and fixed my brake issue. George also very well explained and showed me what was the issue. I will definitely go here again for my vehicle. Highly recommend here!
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November 2023 by Carly Brewer
I dropped off car on a busy day, but they were great at getting my car in sooner than expected. Staff was very helpful with cutting down the price. Staff was great!
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October 2023 by Bryan Konieczka
Made room for me in their booked-up schedule to fix an exhaust issue. While there, they checked everything else over and let me know my battery was nearing its end. They gave me a great deal on an installed new battery and now I’ll have no surprises this winter. Repairs were performed quickly and at a fair price. In and out in less than 2 hours. Thanks, Tuffy!
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October 2023 by Mallory Schultz
Honest, reliable, and trustworthy! This place is great and their staff are great. This is the picture of reliable and great customer service. As a woman and not the most knowledgeable about veichles they have never "pushed " me into a service or charged for things I don't need. Let alone have always provided service quickly when needed.
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October 2023 by Angela Beadenkopf
Great job with customer care! We are from out of town and had a flat tire. There was no wait time and the tire was changed in 20 minutes. Great prices, good atmosphere. God blessed with our tire being in stock as well! Praise God!
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October 2023 by Kathy Berry
This is honestly the best place I've had service, on my previous vehicle, my boyfriends vehicle and now my recently financed new/used vehicle. My battery died and George and James were so down to earth and honest. Saved 200 to 300 and was fixed within an hour. Will definitely continue to take my vehicles there! Thank you ?
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September 2023 by Brandon Garcia
Don’t let the appearance of the building and lot scare you, when it comes to anything related to my vehicles I will bring it to these guys over anyone!They have the best customer service in Michigan, are honest and constantly look for ways to save you money. Everybody in Saginaw told me that I was out of luck when I brought in my imported vehicle, not these guys they took took the challenge on and helped me out tremendously by fixing what left every other shop in town scratching their heads.
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September 2023 by Anjel Vernon
Great service. Drew made me feel comfortable about not having much knowledge about my vehicle. Thanks for the great service!! Will be coming back
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September 2023 by jonny boob
I called in to get my tire fixed and got an appointment asap. Drew and his crew showed me the damage before they fixed it to assure me i was not getting ripped off they got the job done as quick and as professional as possible very clean work inviroment and the guys definitely know what they are doing i would definitely recommend
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September 2023 by Kelsey Meacham
Guy on the phone was very nice and helpful and the two guys that were at the register while we waited in the waiting room were very nice. The one guy with the ponytail even got stuff for my kids to color while we sat and waited
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August 2023 by Emily breton
Just came into Tuffy Tire to get one of my tires fixed. As soon as I got to the shop they started looking at my car. They also allowed me to look at my damaged tire. The guy at the front desk (George) was so helpful! He offered to take 60 dollars of the total to replace two of my tires. James also was amazing he changed all 4 of my tires under 30 minutes. They’re extremely flexible and amazing! Highly recommended coming here for car repairs. Thanks again!
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August 2023 by Alan Potts
This is my go-to repair shop for Saginaw. All the mechanics are very friendly and helpful. They are very thorough with their diagnostics on the cars, and get the job done quickly. They will help point out future issues and repairs you should look into later on. Very helpful group, would recommend.
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August 2023 by Jermaine Bullock
Sent my car up here to have a diagnostic done. Drew was extremely friendly and helpful in finding the issue with my vehicle. I would definitely bring my car back for service in the future. Thanks again Drew for all your help.
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July 2023 by Sam Knittel
Made an appointment for a new alternator on Monday at 1pm and was told it would be done by Wednesday (Tuesday was a holiday). I checked in Wednesday morning and construction was going on in their shop, but I was never notified of this and was left with uncertainty of when my car would be done. I already missed a shift at work due to having no car so I took it to get it fixed somewhere else. The crew was understanding of my decision and waived my $50 fee for having them look at my car. However, the place I took it to gave me a new battery, alternator, and oil change for the same price Tuffy’s quoted me for just the alternator.
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July 2023 by Ayiteh Sowah
Great job communicating about my truck and keeping me updated. In Addition to great repairs. George was super helpful and they are opened 7 days a week.