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November 2023 by Joey Primeaux
The staff is so friendly and very professional. My truck was done in a day and they sent a porter to pick me up in Port Huron when is was done. 5 Stars all the way.
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November 2023 by Martina VanHuysse
Love my Chevy equinox that I bought here! Adam Smith was amazing at getting me in and out as quickly as possible. I noticed some paint issues and gouges that were down to the metal and Adam assisted me with fixing that up promptly. Highly recommend this dealership.
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November 2023 by Melissa Tanton-Todd
I purchased a used vehicle from Lafontaine Ford of St. Clair two weeks ago. I was very happy with the whole process from start to finish . Such a friendly atmosphere starting as soon as you walk through the door. My salesman was Adam H. He was very detailed in explaining each process and answering my questions. The whole team works together to get you in to a vehicle that fits your needs and budget. I’m happy with my purchase and the service I received.
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October 2023 by Iain Haffner
Totaled my vehicle and went here in search of a new truck. Hutch over here was super friendly and accommodating to every need I had for a vehicle. Made the process super smooth from test driving to financing, will definitely be buying my next truck from here when that time comes. When you call them, make sure to ask for Hutch and he’ll hook you up with a good Ford for a great price.
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October 2023 by SAN
I was scheduled for an oil change and tire rotation for 11 a.m. On arriving I was told they are running a little behind. 3 hours later, my vehicle was done. This is unacceptable when it comes to running a little late. The young gentleman who checked me in was very courteous and on leaving, I made the comment to him that this is more than a little late. The gentleman at another station informed me that the girls triple booked them and were running behind from the very beginning of the day. How fair is this when you make an appointment and are expected to be at the dealership for this length of time. This was my first time here and am seeking alternatives to service my vehicle in the future.
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October 2023 by Clarissa Karling
The service was great with Mike and the service tech, however I met with Travis regarding an extended warranty, later and he was going to follow-up with an email then never did. I then used your website chat to send him a message and again he never responded. However, I called Ford Protect directly and they set me up with an extended warranty which was even better for me, so it worked out better in the long run. If Travis is too busy to follow up regarding extended warranties maybe this job function should be reassigned to a different salesperson or just have people call Ford themselves like I did. It was a waste of my time meeting with Travis at all.
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October 2023 by Joe Wallison
I have a 2021 F-150. I went in for 3 recalls, oil change, tire rotation and to get it detailed. When I got it back it looked great and had that brand new vehicle smell! I also want to give a shout out to Steve Kunneth for going above and beyond to get it done. He personally got a hold of me to solve an issue that I had caused preventing him from finishing the job. Two thumbs up, great job!
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October 2023 by Jeanette Pyden
Called in the morning regarding a rear tire leaking air, scheduled that same day to bring it in and within a half hour, tire was repaired and I was good to go! The gentleman I dealt with was kind, efficient and extremely professional ❤️ I wouldn't hesitate to visit them again! Thank you!
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September 2023 by P H
Very friendly service. Conner was awesome to work with. My one complaint was they took 3 days to put on computer to find out what was wrong. Then they had to order parts. Had they diagnosed when my appointment was, I would have had my car back sooner.
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September 2023 by Jason Beeney
Great Service Team! They work hard to get the answers to the toughest problems. Appointments are timely and you are kept updated. Great environment to wait for vehicle to be completed too!
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August 2023 by Ray Davis
John Halsey was our sales person.He was very friendly and helpful.We got a great vehicle and a very good deal.Everyone at the dealership was very welcoming.
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August 2023 by Voyager Seven
Had some warranty work done on my 2020 F150. Work was completed in a timely manner.Dave my service advisor was knowledgeable, frendly and helpful. I give him 5 stars also.
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July 2023 by Alice Morrison
Friendly salesman for sure. Thank you Jacob for your excellent service. He’s a keeper you guys! Jacob answered every question I asked and there was 1000 questions. On top of it all , Jacob delivered my F350 to my home. Wow! One happy customer here.
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July 2023 by Craig Breckenridge
I never thought that leaving my home with the purpose of buying our leased Jeep would result in purchasing a brand new Ford Bronco. I couldn’t be happier thanks to our sales person, Sawyer Verhamme. Sawyer was personable, very professional and knowledgeable. As was Lauren Thompson, business manager, who took care of the paper work. The entire process was hassle free and fast when comparing to previous vehicle purchases. Since this purchase I have been enjoying my new Ford Bronco.
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July 2023 by Tim Amsdill
My trucks been in the shop for four weeks now. Not a single call. Spent four grand to have my turbo replaced and the check engine light came on as soon as I left. I take it back and they are taking their sweet time to work on my vehicle because it’s warranty work and they sold the place. I also wanted to buy a new bronco and never got a call back. Ever since this place was sold to lafontaine it is the worst service I’ve ever received at any dealership. Do not waste your time or money going there!
