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December 2023 by A Norton
I totally agree. Kim has answered all of my questions and suggested cost saving measures. ?
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November 2022 by Connie Ernst
The only reason I am giving them one star is because their ATM is always down. There's always something wrong with it whether it's down for maintenance or whether there's no cash in it or today it was. I couldn't insert my debit card because there was a red flap thing in front of where you insert your debit card. It's just very frustrating when you go to the ATM and you can't use it. So then you have to either go to Marine City or to Marysville to deposit or withdraw money
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October 2022 by Alexis
I want to give a huge shout out to Kim. She always goes above and beyond to help me. This is a great place to bank! Thank you 5th 3rd team.
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March 2021 by John Marion
Natalie is going to single handedly make this bank succeed. Personality so amazing and kind. I think this is what customers desire.
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February 2021 by Lisa Rossi
My daughter deposited a large amount of cash in their ATM and received an error message, went into the bank where the teller was very rude and told her there is nothing they can do as they don’t service the machines. Almost a month later and there is still no resolution!!
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November 2020 by Bob Grave
Always a pleasant experience at this branch. The tellers remember who I am, they ask about my kids, and I am always well informed about account changes or options. I have had a mortgage, checking, and savings with them since 2010.
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November 2020 by George Adamson
I’ve read a couple of negative reviews on this branch and am pleased to say that everyone here has always been more than professional and ALWAYS willing to do anything and everything required to make my banking be a piece of cake!Love this branch!!!
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November 2019 by RedKat
I have had problems here but the VP, Colleen DeLong is the very best at her job and has always solved every issue with finesse and class. I wont change banks because the gals here are so accommodating and friendly.
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February 2019 by Lynn S
BEWARE! They steal your money, won't investigate, give you the run around, and won't give it back!
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December 2018 by Jason Farner
I've had nothing but bad from there waiting almost a month for a card in the mail and I go up there to the bank and they say there is nothing we can do about it
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July 2016 by Krista A Martin
5/3 Bank is great.
