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November 2023 by Mark Meadows
The clerks that work here, are the nicest and most generous people I've ever known at any gas station I've ever been too! They go above, and Beyond to make the truckers, and their customers happy! ? So please, if something breaks down like the showers the plumbing, like just recently happened. It's not their fault, and they do the best they can to make everyone happy!
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November 2023 by Hasan Dogic
Seen a guy named Layton pulling out fries with his bare hands, about 2 times then While-talking to the manager about the situation , He goes and does it again in front of her . Louis looked like she really didn’t care . Happened 5:30/5:50 today. I’ll be sending the cooperate a email as well . That’s foul .
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November 2023 by Jasmeet Bharaj
I was here 2 days ago. Needed help with my trailer glandhand to be fixed. I spoke to the shop who came outside for ? , and he said there are no certified mechanic at the moment. You have to come back next day at 7AM. I saw 4 mechanic inside talking to each other chillin. So you're saying that all loves don't have certified mechanic working to help at all. I had to call mobil service to get my trailer fixed. I didn't expected this at all from loves not helping someone who really needed help.
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November 2023 by Mary Jo Herford
The tire center men were top notch. Michael Austin and John helped make sure my RV and car hauler were secure for my trip from Michigan to Florida.
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September 2023 by Lyndon A
I really enjoyed getting gas here. I used to work at a gas station and I could tell they had first-rate service here. He was really friendly and helpful. Getting gas is such a chore, especially if you have to go inside and this guy had a friendly smile.
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August 2023 by Zack Victor
Used to be great. Never any wash fluid in the bins. Once I bought a phone holder device a month ago and asked for a receipt. I didn’t get one and the cashier looked upset with me when I wanted one return it for a device that actually holds my phone literally 2 minutes later.And now today a employee was smoking right next to the McDonald’s drive through and I got clouds of smoke in my car. I’m allergic to second hand smoke and now I’ll have a midrange he rest of the day during my 11 hour shift. No longer will he a regular
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August 2023 by Rajvir Singh
Would have given negative star if available. The lady in the night shift is extremely rude and refused me to have a shower without any reason because she didn’t wanted to do her job. And when I asked about the reason for refusal she said its just like that and none of my business to ask her that. At the same time a white guy just left the shower which means they just worked fine. It seemed racist to me for offering service to a white guy and refusing it to me. I hope the management looks into it.
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August 2023 by Jack Cui
I arrived at your 745# at 1336 Wadhams Road, St. Clair, MI 48079 around 23:30 on August 12, 2023. I saw on the mobile APP that showers were not available, so I brought the tableware that needed to be cleaned to At the service desk,This staff member has a brain problem. The sink does not allow me to wash my hands, let alone fill a bucket with water. It must have received very bad information from its family before. I pray for its family ?
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July 2023 by Ravi Lubana
I went to this truck stop today i work in a team. We stopped at the pump and my partner started fuelling diesel in the truck and i booked a shower and used it. After shower i went to reception to buy something and in a meantime my partner came for receipt and the guy working at the counter started arguing that i am not suppose to use shower as my truck in the fuel lane and i told him my partner was fuelling so technically he is with the truck so there should be no issue. After this the guy keep arguing that i can refuse you the shower. So i ask him to call the manager or supervisor and his answer was I don’t care about anyone and he didn’t call anyone. I asked his name his answer was my name is name. Usually love’s team member always have name tag on them but this guy didn’t have any name tag. I expect the management to take reasonable step regarding this issue
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July 2023 by James Martin
Lazy, lazy, lazy. Clean nice store. Employees not so much. Trying to find water bottles. Two Employees tell me oh we don't have that sorry. When I walk out didn't realize there right there. Yet you as an employee don't know where the most common thing is. Went to return it an was told no because it's there "rule". Came back a few weeks before to get some stuff waited 10 minutes for someone came out. While on the phone they dident get off then disappeared. Came back 10 minutes later saying "that's all your gonna get?" Employees very lazy.
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July 2023 by Brett Hencley
Had a major air leak on my trailer. Brendan was able to find the leak (airbag), source the part from their sister store 30-40 minutes away, get approval through our company, have everything fixed perfectly, and have us on our way in 2 hours from pulling up to the door. Because of someone not showing up for work that day, Brendan was the ONLY tech on duty and still handled everything flawlessly. As a new owner operator, this was my first experience with Love’s maintenance and it won’t be my last. Brendan made me a customer for life. Cheers!
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July 2023 by Franko Fischer
I am frequently in the store around 0200 hrs and the old man ( Carl) who works overnights is completely indifferent to customers. There have been 7 people at the cash register waiting while he is standing alone by the coffee area. Now when I m fueling my semi around lunch time the staff is courteous and friendly.
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June 2023 by satinder veer
Clean spacious and lots of parking area u easily find parking spot for the truck on top of that restrooms are clean McDonalds is there to help yourself all in all paradise for truckers
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June 2023 by Robert D. Linville
Worst customer service experience ever. The cashier refused a receipt for my gas and said "it wasn't her job inside - see the pump". I don't understand why you have to take it out on other people if you hate your job so much. The old large lady with long blond hair in a pig tale with glasses should look for new work.
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May 2023 by Gagandeep singh
Been going here over a year. Sandy(shift leader) needs to work on her customer service skills. She was rude when my points card was not redeeming points even though it had the balance. I went again and provided my co-drivers points to redeem when she denied and said she already threw my food away without asking. When i told all i am trying to do it get food to eat she said you better leave or i will call cops on you. I am OTR driver that visits this site pretty much 3-4 times a week but now i don’t want to as i don’t know when they might get me into trouble with the cops for no reason. App is Love’s property which was not working. She probably had her grandchildren around in the store to which i was considerate and did not raise my voice or abused but she did not hesitate to call me names and ask to get out of the store. I would expect the management to look into this so that other drivers do not have to face what i just did over food which is a necessity.