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June 2025 by Brette McAlister
The lady’s at the St. John’s branch are the most world renowned tellers on the planet! They go above and beyond for their members! I probably shouldn’t say this, but some of us get special treatment every time we walk in! Example A big yell of my name “Steven!!!!!!!!” Makes me feel special every time! Sometimes I even go out of my way just to stop at the St. John’s branch as it is the closest one to my house!
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June 2025 by darlene Smith
Ellie is such an amazing friendly person. She makes you feel like family. And can answer any questions I have had. Exceptional employee.
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June 2025 by corey M
The St. John’s branch is always amazing if I need help with anything they are always willing to help and always friendly with a smile on their face.
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June 2025 by Easton bac
The girls at the St. John’s branch are AWESOME! Very friendly and great service.
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June 2025 by Jeffery Minarik
Very quick response with ever question!!
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June 2025 by Erin Smith
Ellie made my experience refinancing my car loan super easy and she was able to work around my schedule as well.
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June 2025 by James Schlaack
Ellie is great super helpful and responds quickly!
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June 2025 by Amanda Jéssica da Silva
Ellie was amazing helping me. The whole process was very simple and online. Whenever I need LAFCU I never regret it, everyone is friendly and helpful.
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June 2025 by Ellen Divine
Ellie was great to work with at LAFCU. She was prompt and explained things well.
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February 2023 by Bonnie Patrick
Great experience with a car loan. I just paid it off and changed my banking from a credit union to LAFCU. Couldn't be more happy with the friendly staff! Shout out to Connie for making us feel comfortable and helping us with our new loan and making the transition to LAFCU go smooth!!
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April 2022 by Kamron Perry
The phone system for this company is an absolute joke.
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August 2021 by Darron T
Worst customer service. 0 stars for your phone system and waiting 45 minutes on hold every single time I call- no matter the reason, 0 stars for your ability to take weeks to Start GAP claims and make excuses why it isn't done timely and correct and last but not least 0 starts for your terrible employees.Done doing business with LAFCU.
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August 2021 by Aurora Quinn (Chinevere)
Always slow at answering the phone, can be on the phone for half a hour and still no answer to get help. Plus they are bullies when it comes to paying your loans, threaten repossession when your only one payment behind. When stuff happens and you cant make a payment they dont try and work with you, they get a attitude and demand money right then and there. Cant wait to get rid of this bank once my car is paid off. Never recommend this bank to anyone
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August 2021 by Cassandra Herrick
Always fast and friendly service, I've never had a problem with LAFCU. I tell all my friends and family to join. Best place to bank.
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May 2021 by Darren Trader
Worst customer service. 0 stars for your phone system and waiting 45 minutes on hold every single time I call- no matter the reason, 0 stars for your ability to take weeks to Start GAP claims and make excuses why it isn't done timely and correct and last but not least 0 starts for your terrible employees.Done doing business with LAFCU.
