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February 2024 by Paul “PBPunisher” Olmstead
Been with CVS for a while now. It was good, and had no issues. Now I have had an issue and there is absolutely no way to call and speak to anyone. Looking for a good recommendation, and don't say Walgreens, they are no better.
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February 2024 by Sharon Stirling
Friendly and helpful.
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January 2024 by Courtney Phillips
Stephanie just helped with a prescription issue for our dog. She was so helpful and focused on getting it resolved. Thank you!
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December 2023 by Nathan Waters
Not Very clean methadone clinic. Saw pharmacist picking his ear then handling pills before issuing them. Also watched them mislabeled and almost give out the wrong script to someone before the supervisor caught the mistake. Not a great place to contract AIDS. But they do have boxed wine so 2 stars for that.
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October 2023 by dylan
"our automated system just says your meds will be ready at a certain time, its not accurate though." this location has so few staff and no customer service
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October 2023 by Randy Doyle
At first, my experience with CVS St Joseph was good. The customer service is going down hill. The pharmacy refuses to answer the phone. You can set in the lobby and hear the phone say “pharmacy” and no one answers it. Hire more people if you are understaffed. I know staff must follow corporate policies but come on. This pharmacy doesn’t seem to even try to accommodate customers. I’m not asking you to break the law in anyway, please be more customer friendly. I miss Vans Pharmacy!Just when I thought it couldn’t get worse. I have a Prescription that is not eligible for auto refill. What does the website say to do????? Anyone? It says to CALL the pharmacy. I’ve tried for hours. They don’t answer the phone. Thank you CVS great customer service. Thank you for caring for my health and always being there for your customers.
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September 2023 by Macy Fitzgerald
Incredibly disappointed. Twice my prescription was sent to the wrong CVS. When I try to correct it and call, I'm left on hold indefinitely until the call eventually is ended from the other side. My doctor has done what she can. I called both pharmacy locations with no luck on correcting the error. No one answers to help me. My prescription will have to hover in limbo until I can figure out how to switch pharmacies and stop dealing with this whole mess.
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September 2023 by Shy Ash
First time I call they told me that my prescription was in and could be picked up then when I got there they said there's nothing to pick up I had no refills which didn't make sense at all?? Then the second time I called to make sure that my prescription was there after calling my doctor I was literally on hold for 45 minutes super unprofessional.
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August 2023 by Lena Ford
This location and the Jackson Mi are the best … very courteous and helpful when picking up my daughters meds on my way out of town I don’t even get this level of service at the location where I live.. Pharmacies that are close to Detroit or in Detroit are mind boggling frustrating.. But anyway thank you for filling my daughters scripts
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July 2023 by Michael Bruce
Purchasing generic CVS ibuprofen. Wouldn’t scan at the register so manager called. She couldn’t find its location so I offered to show her. She said couldn’t resolve and suggested I pick another brand. I walked out and drove elsewhere. Unbelievable
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October 2022 by Denise Stepaniak
Clean & organzized. The staff in the store & pharmacy are usually knowledgeable & helpful.
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October 2022 by Jean K.
I was told a few weeks ago to call to schedule an appointment for a Shingles shot when I was about a week away from needing the appointment. I called and finally got the pharmacy. The man I spoke to said I had to use ??? (I couldn't understand what he said). So I repeated back "so I need to go online to schedule my shot" and he added "or download our app". I started to say that the phone system should say that but this pharmacy employee hung up on me before I could finish. Neither one of us said goodbye.
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August 2022 by Bill Dineen
I have lived in many places around the country and I have never experienced a more professional, helpful, and friendly CVS pharmacy staff. Whoever is training and supporting this staff should be commended. Bravo! This is CVS Pharmacy done right!
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May 2022 by Drew Rendell
Hands down the worst pharmacy I’ve ever dealt with. Constantly out of stock of basic medications, very rude pharmacy staff, & messy shelves. There is a 24 hour Walgreens just down the street.
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March 2022 by Kelvin Thomas (DEPUTY dawgg)
Gone there with son and wife dure to hand injury it was painful to write. Staff understood and let wife take care of everything big thks to cvs[ ps son hand injury].
