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March 2024 by bunnybunnrox
Honestly the worst experience I've had here. I've gotten this same haircut 3 other times, and all 3 times it's looked fine. I usually get a trim with layers and trim my undercut (it's just on the back on my neck, nothing major). The lady I had seemed nice enough, not talkative but that's okay. However she clearly didn't know what she was doing. I did ask for something a little different (my mistake) with my undercut, just a simple chevron design, I didn't want to do anything too complicated. It looks like a toddler went at the back of my neck with clippers (there was no design either). I wouldn't have minded if the design wasn't possible, it wasn't necessary for me to have.Not only that, but my layers are botched. They're uneven on each side (the "layers" on the right are shorter than the left), and when she did them she took about half my hair on the top part of my head, brought it up, and chopped it bluntly. I've had stylists do a similar method before, but not with nearly as much hair. I now have to go and get it fixed at another salon.
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March 2024 by josh d
Went to get my haircut. Checked in online at 345 and said wait time was 70 min. Got off work at 430 arrived at great clips around 440 and my wai time was still 40 min. Only to get the excuse of we take lunch breaks. Its pathetic if you cant run it like it’s supposed to then dont do it go back to the old way
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March 2024 by Eric Patten
After three rough attempts in the Benton Harbor area, I came to Great Clips hoping for some standard of professionalism. I walked in behind an elderly male (holding the door for him) and waited for roughly 15 to 20 minutes. Suddenly, a middle aged black male walked in and a stylist immediately dropped her scissors to check him in as a walk-in. Then she looked over at me and asked if 60 minutes would be an acceptable wait for a check-in. She never even asked if I had an appointment and never acknowledged the vulnerable senior who walked in before me. I might have waited the hour if I were not so put off by the expressions displayed as the stylist proposed the wait, let alone the obvious bias. Not so great, Clips.
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February 2024 by Robin Block
Very busy! She did a very nice job!
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January 2024 by taseanta Lane
They need the option to pick who u want to cut your hair
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December 2023 by JB Mc
Great hair cut….thanks a ton.
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December 2023 by Jessie Hernandez
NOT A BARBERSHOP. I REPEAT, NOT A BARBERSHOP. ZERO knowledge of of how to cut black men's hair.
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December 2023 by Letha Robinson
Great customer service ?
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October 2023 by Jacob Gremore (Mr. G)
Got my son’s haircut here in St Joe and these ladies are great. He has Tourette’s and the patients they had with him was amazing. We will be back!
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September 2023 by Lisa Laughlin
Made a reservation on line for two haircuts. Drive from Niles to St. Joe. Went inside two minutes before scheduled time, and was told they decided to close early! We were turned away. Will NOT return. Very bad customer service. Name for reservations was under name of Magno S.
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September 2023 by Louise Fortson
My experience has been good. I go there to get my hair cut along with my friend
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August 2023 by Rohit Singh
I had a good experience at this location in St Joseph. Miss Crystal is very good at client service and makes sure you got what you asked for. Plus she also gave me discount coupon for being a first timer at Great clipsService: Haircut
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August 2023 by Lorilee B
Crystal did a fantastic job on our 15 year old son's hair who went from long hair to short! Crystal listened to what his desired look was and she nailed it! A big thank you to Crystal, as she handled herself confidently and professionally. If you are looking for a stylist who is confident and who listens, I recommend Crystal more than 100%!he100%
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July 2023 by Dontae Henderson
A Great place and great price and fast and clean, The workers were so nice and respectful and felt like I knew them forever
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May 2023 by James Calvert
I have been a regular for 4 years now.Chain salons are not my preference but I can say this salon has very personable and experienced stylists.Katie and the stylists make every visit a must return!