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December 2023 by Stephanie Spiller Daniels
Small town banking at its finest. I do want to let you know there is a typo on the member contact page:Thanks for reaching out! If you submitted this request between the hours of Monday-Friday, 8 AM - 8 PM or Saturday,9 AM - 12 PM, our Virtual Services Team will be reaching outto assist you shortly. If you're reaching us outside of these normal business hours, we'll touch base with you at the start of the next business day. We'll talk soon!
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December 2023 by Vi Meyer
Honor Credit Union is such a great financial institution to be a part of. The staff is always friendly and very helpful. They do a great job assisting me with whatever I need. Thank you and Merry Christmas to everyone at Honor.
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November 2023 by Michelle Rumsa
We've had outstanding services and care with Honor Credit Union and Highly Recommend this team
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September 2023 by Andrea Loveless
Edit: Sarah Barker, the Member Center Manager, got in touch with me to get details about my issues and interactions with my original representative. I explained to Sarah that the extra money from my car loan was going to pay off three low balance but high payment/interest predatory payday loans we had to get for our emergency relocation from GA to MI this year. I explained how these loans were ruining our lives and financial stability and how I could have paid them off with a gift of money I had gotten, but followed Tyler's advice because it would have left us in a better position had it worked out, which he really pushed that he could make happen. Turns out I was denied the car refinancing, but Sarah advocated on my behalf with her superiors and managed to get my car refinancing accepted. I'm so grateful that this company cares and that they reached out to understand what happened so they can make sure it doesn't happen to another person. THANK YOU, Honor CU, and thank you, Sarah.Original review: I followed financial advice from Tyler Curtis, hoping to get a car refinancing through them for the full value of my car to pay down additional debt. After following his advice and asking him to see if my score was adequate, he said he'd get back to me and never did. I left FOUR messages, including one stating my score had gone up again, and we could retry if I got a denial the first time. No response. No call back. Super unprofessional! If I'm not approved, just say so! I wish I had gone with my original financial plan, which wouldn't have raised my score but WOULD have left me in a better financial position monthly. I'm not mad I followed his advice because that's on me. I'm mad he GHOSTED me like a literal child.
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September 2023 by Becky S
My family and I have been members of Honor Credt Union ever since they went by the name of Berrien Teachers Credit Union. Not only have we been loyal members, but they have been even more loyal to us. I would especially like to commend Andrew Juhasz for his outstanding customer satisfaction skills & compassion. He always goes above and beyond with his customers, going that extra mile by treating them like family. We know we will remain loyal members, as we're confident we'll always be in good hands. I give them a 5-star rating and highly recommend them to anyone and everyone looking to do business with an honorable credit union!
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September 2023 by B S.
My family and I have been members of Honor Credt Union ever since they went by the name of Berrien Teachers Credit Union. Not only have we been loyal members, but they have been even more loyal to us. I would especially like to commend Andrew Juhasz for his outstanding customer satisfaction skills & compassion. He always goes above and beyond with his customers, going that extra mile by treating them like family. We know we will remain loyal members, as we're confident we'll always be in good hands. I give them a 5-star rating and highly recommend them to anyone and everyone looking to do business with an honorable credit union!
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July 2023 by ravi bhuva
Updating reviews, as they gave feedback today.Thanks for following up via this channel.Would appreciate it further if the team could improve on communication and providing appropriate time frames.
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May 2023 by Bronwen Wallace
Wonderful HCU location, everyone who works here is friendly and helpful. Finances can be incredibly stressful, but it’s a relief to know everyone at Honor is dedicated to helping you through that. I’ve had excellent experiences every single time I’ve come in!
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May 2023 by Sandy Fowler
Honor makes banking easy and convenient. Being able to transfer money to my family members and the ability to have multiple accounts helps tremendously in handling day-to-day budgeting and finances. Easy and convenient with friendly staff and helpful services--that's Honor.
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April 2023 by mollye sievers
I joined honor credit union when I was In 1st grade! I opened my account with 10 cents if I remember correctly. I am now 28 years old and I LOVE HCU! I actually moved to Florida 6 years ago and can’t bring myself to switch banks because Honor takes such good care of me and my family even from a distance. We recently did our home refinance/mortgage with Honor and it was such a great process. Matt and Gina were with us every step of the way to answer any questions we had (this is our first home!) and also made sure we were comfortable along the way. After the mortgage process was over I got a follow up call asking about my experience and if I needed Help setting up payments or anything else. Again, SO helpful! It was nice that I didn’t have to call them and get my questions answered. They beat me to it! Anyway, we have loved being a part of HCU all these years and I hope they continue with their high standard and ethics and service.
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March 2023 by John Edleman
The Decatur branch of honor credit union has done a phenomenal job of helping me determine the best solution for financing a car. The process was direct, straightforward and stress-free. Great communication smiling staff.
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February 2023 by Steven Gallagher
Wanted to give appreciation to Lori Petersen of the Saint Joseph office. My wife and I have been trying to correct our credit card reward points for over a year. We were told several times throughout the 2022 year that the reward system was having problems, the points were not being properly applied. We accepted the answer till the new system was in place. We were still missing half of our rewards. We talked with Lori who took immediate action. Told us she would call us within an hour with the answer as to what the error is. 40 minutes later Lori called and told us the situation was resolved and all of our points were applied. When we checked the system for ourselves we discovered indeed had every point, Thank you Lori, what others said was some issue beyond their control Lori resolved, that shows real commitment.
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February 2023 by Martha Lambert
All staff here are very helpful. Yesterday I brought my 89 year old mom in for help with notarization of important papers . Lori took care of this with such a kind and professional manner.
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February 2023 by Roland Adam
Was fooled into thinking this credit union was different, but the staff isn't knowledgeable about their products, I had to go through several people to get a simple answer about IRAs, and their online banking is far less slick than the big banks and seems to be down all the time.
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December 2022 by Allan Volker
Great experience. Hassle free and very quick. All of my transactions with Honor have always been great!!
