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October 2025 by Pilar Gonzoeles
My experience with Lucie and Samantha has been great they make sure I get all my questions answered they explain everything them very well thank you Samantha and Lucie
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October 2025 by emily self
I highly recommend this office. Everyone has been great - especially Steve, who was very helpful, professional and knowledgeable. Thank you!
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September 2025 by Dustin Strasser
I have had both auto and homeowners policies in place with Jonah McDonough's office for a number of years. They provide really helpful service and are easy to get ahold of through email, phone, and text. I appreciate them following up annually to answer questions and provide advice to help balance cost and coverage.
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August 2025 by Emma Rogers
Lucie, has been an absolute life saver helping me with a claim I’m currently going through. She has given me so much advice and information I was in the dark about. I appreciated talking to her so much! So happy she is employed with your branch!
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August 2025 by Matt Hampton
Been with them for years. They helped me seamlessly transfer my policy to a new vehicle. Steve helped me tremendously, giving me any and all options and advice i inquired. He helped me save money with some bundles and followed up promptly with accurate service.
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August 2025 by Emily Onken
Lucie was very helpful in answering my question regarding my auto policy, as well as helping to resolve an issue with our homeowner's policy.
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June 2025 by Tj Sircher
I never write reviews, but I have to, for this. I have had the worst experience dealing with Jonah McDonough. I put in an an accident claim on December 23, and my car didn't get worked on until June 16, Six months to get repairs made on a vehicle is unacceptable. They didn't set up my car rental for me, so now im sitting in the enterprise office waiting for them to set up my rental. They are unresponsive and definitely not proactive. Do Not Get Insurance through Jonah McDonough.
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June 2025 by kate baker corella
such a responsive and helpful office. very patient with people. friendly. clear explanations. easy to work with. staff is well informed and very pleasant. have always liked state farm as a company, even before recent entertaining advertising campaign, and this office really is like a good neighbor.
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May 2025 by SM
I have used them for 10+ years and they have been great! Spoke to Lucie last and she was very patient!
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May 2025 by Jeff Clemons
Steve was a great guy and so is everyone else who works there I never had any bad experiences with no one there with that being said keep up the good work.
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May 2025 by Lucienne Mix
I was so grateful for Ben Farac’s help in navigating the Michigan car insurance dilemma. He was so helpful and courteous and offered to explain categories in an easy way. He saved me considerable money by bundling my accounts as well. He helped me check a big box off my “to do “ list!! Thank you,Ben!
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May 2025 by Bella Stack
Great service
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May 2025 by Gwen Young
Ben was incredibly helpful!
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May 2024 by Stalin Decruz
Bills keeps increasing every 6 months, even if you keep clean driving record..
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April 2024 by Karen Lynch
They were great when I signed up 3 years ago. Now, you can call day after day and no one answers the phone. You get a call back hours later. Honestly, if I needed them, I don't think they would be there for me. I've been a state farm customer over 20 years. This is the only office where no one picks up the phone.
