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February 2023 by Xavier J.
Martin's has a great selection for a grocery store, and it's a good place to get lunch. It's clean and the staff is friendly. I always find something I haven't tried before, and my wife likes the salad bar.
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July 2022 by Ræ L.
They were not very good customer service,and they were just disappointing in general. When I tried to ask for my money back,they said their was nothing they could do,and they could.
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June 2022 by Joe Bianchi
The worst!
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January 2022 by Katie L.
I'm shocked to see anything besides glowing reviews- Martin's is an absolute gem in the grocery world! It has more seafood than competitors (we are on a lake after all!), has a Starbucks in-store, a lovely cheese display, plentiful ready to eat options, and a spectacular salad bar. Employees are consistently friendly and lines are never long. We split our time between here and Indy and I wish there was a location there!!
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November 2021 by Pavle V.
This store is horrible. The staff is rude. To make matters even worse, they close their meat counter before 7 pm on Friday evenings. They're so out of touch with their customers.
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August 2021 by Dan P.
Bad, Bad, Bad experiences here! Many products out of stock for days! Inconsistent produce and meat quality. Product that doesn't scan correctly or at all and self-check out that takes longer because the machines aren't working properly. But the worst is lack of service in assisting customers! The front Service Desk seems to be the "hang out" for workers to BS or complain about the job and co-workers. There have been customers (including us) looking for assistance to only be ignored or "handed-over" to someone else (apparently the employee was too busy doing nothing to help). Whoever manages this store, needs a "refresher course" in remembering "customers are your lifeline..." and respect that because without them...you won't survive! Off to Meijers!
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May 2021 by Michael Moran
I was getting some fried chicken for the crew of a tugboat coming into town. I called in the order to the deli the night before, and was told it would be ready. The arrival schedule was delayed multiple times (with a few hours notice) and each time the store staff was able to adjust the pickup time. Once the final schedule change was made, the food was hot and ready and well prepared to make the trip. Thank you to everyone who answered the phone and helped to work to make sure the food was ready at the right time. As a result, some Martin’s chicken and the sides was able to feed a visiting crew on one of the boats. Thank you Martin’s!
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April 2021 by Bruce Durham
You can't beat their meat selection.
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January 2021 by Sobia singh
I like this place
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November 2020 by Annie G.
Horrid rude cashier working Saturday, November 28 around 12pm. My 88 year old mother, who has shopped at your store for YEARS was treated so badly by that terribly rude young lady behind the register. She told mom "it's people like you who are making us all sick wearing your mask like that." My mom took the mask from her nose for a moment to freaking BREATH!!! You obnoxious brat!!! And Martin's, is THIS what you want representing your company? Good luck with that attitude.
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November 2020 by Kevin L McLaughlin
Love you guys in general.
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October 2020 by Pat P.
It is not the first time I buy a rotisserie chicken and the top is ok but the bottom is uncooked, but today the legs and wings had even blood. It was disgusting. I also have to say that the customer service sucks in this place.
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March 2020 by Cheri Mcculloch
Just moved here . Love Martin’s so clean and organized. Very convenient, close to home.
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March 2020 by Mandy A.
We are in the process of moving to St. Joseph from out of state. I ran in here a few nights ago to get some bread, milk and etc. I couldn't find cream cheese. I asked a couple of employees were I could find it. They didn't know and offered no help. I finally found it but, not in the cheese section but, in the breakfast section. Really, an entire refrigerator case labeled breakfast? I finally made it to the cashier. He asked if I had a Martin's card. I said no just moving here. I asked him if there was one I could use. He said no, because of discount coupons. Didn't offer me any advise on how to get one. This is the closest grocery store to the house. I hope Meijers is better. I hate to drive 30 miles to Kroger's.
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December 2019 by Chelsi B.
"Martin's Super Market, you can count on us for service and savings". I get that little ditty stuck in my head any time I spend time in Martin's. It's a wonderful local supermarket, although it is overpriced in my opinion but that's the price you pay for a convenient location. Starbucks is definitely a plus although they don't really do the whole "Starbucks rewards" since they aren't a stand-alone store. I love their deli and it's honestly the only reason I visit. I don't do my grocery shopping here anymore since I don't live in a neighborhood nearby anymore. I come in for a panini sandwich for lunch and a blueberry muffin for breakfast when I do enter the store. The staff is generally very friendly and I've never had a terrible expierence. They aren't perfect but it's never been so bad I felt the need to talk to a manager or anything. I will be back for a muffin.
