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December 2023 by Steven LaBay
Lisa always helps me reshaping my sunglass frames to fit my weirdly obique skull. No pair has been beyond her mastery. Her attention to tailoring the glasses to fit properly has prevented frames from flying off in high winds and extended the comfort ten-fold. Thank you Lisa, cool hair cut.
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November 2023 by Aloha Scbr
Not a place that I enjoy visiting. It’s not a welcoming place. They try to push extra exams that are not covered by your insurance and don’t like very much when you decline the offer. They are not disrespectful, but there’s something in the air that doesn’t make you feel comfortable… it feels your are not welcome there. I have been going there for about 8 years now… I know… too much… always trying to change the way how I feel, but next time I will give my business to someone else, just don’t know where.
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November 2023 by Jeremy Holwerda
Had a great experience today with my eye exam and new glasses purchase. All the staff were helpful and professional.
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October 2023 by Tonya Remus
I've been a patient at RX optical for many years. Since changing owners things have not gone as well. My passed visit(s) will be my last. Between reading my glasses Rx incorrectly, needing my lenses remade two times, incorrectly rescheduling my contact follow up exam to giving me the wrong finalized contact lens prescription. All of these mistakes could have easily been prevented if there would have been better attention to detail.
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September 2023 by Emily B
They will up-charge you on everything without asking. They tried to get us to do some extra exam that costs more. Luckily we caught it before the exams started. I got charged extra for my exam because of an astigmatism. They added some blue light something on my son's glasses without asking. We wouldn't have even known if we didn't ask for a breakdown of the price. My prescription has been -2.75 for the last few years, but now my prescription is -2.50. Apparently my eyes got better even though my vision seems blurry with my contacts in. I will never go back. Very shady practices
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September 2023 by Amber Mzuka
I absolutely loved my visit here. The staff was so friendly and intelligent. I learned a lot of information I never knew and was so intrigued. If you're looking for a great eye care and great service, this is the place to come.
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August 2023 by Jennifer
Lisa was amazing. Made me feel comfortable and she was very professional. With a side of a great attitude and smile.
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July 2023 by Alexandra Newman
Dr. Cotter is always so friendly and helpful when I go in for my annual eye exam. Today, Amanda and Lisa helped me before and after my appointment, and they were both kind, thorough and lovely to work with. I had no wait for my 8:40 a.m. appointment. I've had to wait in the past, but today I was in and out in less than an hour. Always a great experience at St. Joe's Rx Optical!
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July 2023 by Maurice Patton
Nicole gave excellent service. Explained things well. Deserves a raise
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July 2023 by Jessica Goodsell
Nicole did an excellent job helping me pick out my new glasses and explaining my new bifocals.
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July 2023 by Kristen Allison
Amanda was awesome in getting all of my questions answered and appointments made!
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June 2023 by Daniel Hanson
All the Staff did an excellant job! Lisa Dente was GREAT. 9.5 STARS
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June 2023 by Charles Murray
Lisa , Jordyn, and Dr. H. make this office great. Professional and helpful. Awesome experience!
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June 2023 by Darren Conner
The mgr. Lisa is great. She helped me about ten years ago when I first walked in their doors and is the reason I keep going back. Laura, has helped me the last couple times I’ve gone in for the exam and then when I picked my new frames she got me all fitted and sorted the insurance. She is also very friendly, knowledgeable, and helpful. Dr Totten is very good at clearly explaining all the tests and what they are looking for in the images. Everyone there helps me feel comfortable and appreciated.
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June 2023 by Justice Ricketts
I have been coming here since I've needed glasses, 10 years. I just got new glasses with a prescription jump bc I waited 4 years and my prescription in one eye was just a little too strong and they believed me and quickly got to work on my prescription and the problem was solved immediately. I was so happy ?
