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August 2023 by Dakarai Larriett
I've been coming to this salon for my mani pedi for quite some time now, and I've always had good experiences. However, during my visit this week, I was really surprised and disappointed by what happened. While getting my brow wax, my aesthetician seemed to be struggling to make my brows even. I politely provided some feedback on where I thought adjustments could be made.Unfortunately, things took a turn for the worse. Suddenly, three employees of the shop gathered around me, pointing and yelling, saying that I was being too picky. Ben (I believe he’s the owner) even threatened to cancel my mani pedi for the day if I asked for any corrections to my brow job. It was such a shocking and distressing situation, something that no one should have to go through in a salon or spa. Because of this experience, I can no longer recommend this shop to others.
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June 2023 by Izabela Friedrich
Thank you so very much for fixing my girls nails. We went to another salon yesterday and the tech absolutely did a dreadful job. This was before a big Chicago trip and I am so grateful that this salon was able to help us and save the trip! The gentleman that fixed her nails was kind and gentle and did such a professional job. Her nails were absolutely beautiful by the time we left. I didn't think it would be possible but he did beyond fantastic. I also had a Pedi here a why back and it lasted forever and was also gorgeous. Highly Recommend This Amazing Salon!!!!!! ⭐⭐⭐⭐⭐Services: Sculpted nails
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June 2022 by Ashley Powell
They ok nice and greet you at the door but be careful I went to a neither nail shop out of town, they soaked my previous nails off n found mold so they treated my nails but now I have to get a neither treatment in 3 weeks so I have to pay extra.
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April 2022 by Jessica Gardner
Great place. Small, quiet, great quality service. If you want to support a local business- this is the place.
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March 2022 by Aleida Vasquez
Went to get my eyebrows waxed and the lady who waxed me did a horrible job! When she was done my brows had no shape to them and they didn’t even look clean, she left a chunk of hair on one side and small hairs on the other. I went back so she could fix them and told her if she could make them thinner and shape them and she left them uneven, now one side is thinner than the other! I am so upset. I didn’t know what to say after that I just left!!!! Will not be going back to that place for a wax!Service: Waxing
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December 2021 by Gabrielle Smith
I booked this business for myself and my bridal party this summer for two days before my wedding. They were THE worst. I put down a 100 dollar deposit, and they argued with me the whole time. They did a horrible job with my pedicure, and a worse job on my acrylic! My nails looked like they had been done by a 4 year old.Services: Acrylic nails
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November 2021 by Emily Ratering
Saw online this place was open until 7pm. Pulled up and saw sign said 6pm. I went in to see which was correct and before I even entered a man sitting near the front shook his head “no”. When I asked, he was rude and told me Facebook was wrong. I told him it wasn’t on Facebook and just wanted him to know. He barked at me again…will not be returning.
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August 2021 by Heather Nemethy
Staff was friendly. The pedicure was pretty basic but they did a good job. It felt a little rushed.
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July 2021 by jms lws
First pedicure of my life but not my last. Very clean, very calming store.I've been giving gift certificates from here for years, now I know why everyone likes them.Services: Manicures
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July 2021 by Amanda Shyanne Hurwitz
We made an apt. and got in the same day as we wished for. The man who did my nails was super nice and has been doing nails for a long time, so he is very professional. The techs are talkative and keeps your hour at the salon faster! The drying time is 12 minutes, it can get boring but it is worth it at the end! 5 stars and would go again (probably going in a week again)! I highly recommend.
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July 2021 by Tanya Lewis
Super clean and friendly, requires an appt but well worth the extra step. I’ve been going here for years and have never been disappointed
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July 2021 by ShaRee Bell Tinkle
Made a appointment to take my granddaughter for her first pedicure. We arrived at our appointment time and was told we did not have a appointment. After looking at their book they said oh that is for tomorrow. Well they made the mistake and only said sorry come back tomorrow. My granddaughter was only here for the day. Big bummer!
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May 2021 by Leslie B.
Thus was THE WORST experience I have ever had in a nail salon! My mother in law and I were looking forward to getting our nails done after a year of being confined due to Covid. My mother in law requested her nails be filed in an oval shape. The owner was doing her nails. He was not filing her nails in an oval shape and when she nicely reminded him to do them oval and all the same HE WENT BESERK ON HER!! He was loud, rude, berating and insinuated "how dare she question him"! I had to tell him to not speak to her like that! I wish we had got up and left but I was already to far in to my manicure. I was waiting fir a camera man to come out and tell me "you are on candid camera"! NEVER GO TO THIS ESTABLISHMENT - this guy should be ashamed of himself treating an 80 year old lady (or anyone fir a matter of fact) like that! I GUESS HE DOES NOT REALIZE GHAT THE CUSTOMER ID THE ONE WHO KEEPS YOUR BUSINESS GOING - without the customer- you will be out of business. With so many business es struggling to stay alive and have been affected by Covid - he should consider himself blessed that he still has a business! NEVER GIVE YOYR HARD EARNED MONEY TO THIS PLACE! Oh - and they don't even do a great job on nails!
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April 2021 by Lc W.
I was at the shop for a mani/pedi and in between my services the manager - I suppose this is "Ben" - interrupted my conversation he was overhearing with my technician by yelling at me - YELLING - that I was not allowed to ask to see the colors of the no chip polish before my manicure. He went on to yell that I was far too picky for that shop. All his techs do is paint nails after I pick the color from the sample. I should leave and do my own nails. Wide-eyed. Stunned. I said nothing. I put my cash for the pedicure on the station chair and collected my things - keep in mind, I am mid nail file at this point with wet toes nails; this in front the other customers and techs. This was my third time at Twin Cities - the Vietnamese male-dominated culture (yes, it's a specific cultural issue) that pervades this shop via Ben is crude and utterly abusive. I have witnessed this guy yell at his staff constantly during services. I pity the two women there. As I was leaving he was still yelling that I owed him $2. Incredible.
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April 2021 by Jackie Hazzard-Reed
Always great service!
