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July 2025 by Linnea Freriks
I love this store!! Caitlin was Amazing, quick, efficient and Kind! Truly the best service today. Thank you Caitlin!!
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July 2025 by Jennifer Best
Rob was fantastic! He helped me pick out the right phone, transferred all my data, and made sure everything was set up perfectly before I left the store. He was patient, knowledgeable, and made the whole experience easy and enjoyable. I really appreciated how he took the time to explain everything and made sure I was comfortable with my new device. Highly recommend asking for Rob at Verizon!
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June 2025 by Jerri Mott
The young man that helped me explained everything to me. He was very kind to me. I'm very grateful.
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June 2025 by Frank Puglise
Caitlin helped us upgrade our phones. She was a very pleasant and professional person to work with. Everyone seemed very nice. I was kinda dreading the switchover but they made it much better than I expected.
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June 2025 by Nancy James
Yesterday I came to Verizon to trade my iPhone 8 in for a 16 pro. I did this only because I had bought an Apple Watch a few weeks ago and the 8 was not compatible.
I loved my 8 and put off getting the phone.
Well, Ms Caitlin greeted me, asked what she could help me with and proceeded to make my day. 1) She reviewed my options, clarified what was important to me & then retrieved the new phone for purchase. 2) Next she covered the costs & told me of a promotion which when all was said & done, cost me $386 vs the $550 that I had expected to pay when I had previously came to Verizon at the time I first purchased the watch. 3) Caitlin then proceeded to set me new phone up with cover, screen protector & transfer of data.
4) Lastly, she helped me with specific questions as I became familiar with my new phone.
I went home last night & began to play with both Apple products & to my horror, I somehow contacted emergency services. The 911 operator was kind as I explained that the outreach was a mistake. My son then received a message as he is my emergency contact. I told him to ignore notice as it was my mistake.
Well, today he texted me asking if I’m still trying to figure out my new phone as he was notified 2 more times. So I hightailed it up to Verizon & Caitlin again helped me out as she explained that I was accidentally contacting SOS. So we changed the orientation of my watch so that I would no longer hit the button by mistake.
She is the best, deserves a raise & your praise! Please recognize & reward the employee. She is a treasure. Thanks.
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June 2025 by Willow Turner
Rob did an excellent job assisting us with everything we needed! I would recommend going here and will continue to bring my business here!
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June 2025 by Sarah “Mookie” Fleming
Rob did A GREAT JOB!!! Thank you so very much!!
Kudos
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May 2025 by Elizabeth Engle
Concerns fully addressed. Representative polite and efficient. Very satisfied.
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May 2025 by Annie Freer
Max was extremely knowledgeable and so helpful. After frustrations with phone customer support and them not being able to meet our needs - Max knew exactly what to do to activate the new phone. And supported a trade in / upgrade that was on special!
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May 2025 by trouser trout
Max was great and very helpful as usual!
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August 2024 by Eugina Mead
Caitlin ...was so awesome and helped me get my phone going...these folks are really great, I'm definitely coming back again
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August 2024 by Erin Radde
Caitlin was very helpful and friendly!
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July 2024 by Ashleigh
Chris really is a down home and honest employee. He worked his rear off to get me a new phone in a pretty intense tricky situation. Mad respect to him....its not easy being in retail. He keeps a smile on his face, and works hard. That's what every company needs.
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July 2024 by Drew Lukasewski
I lost my phone and Max was super patient and helpful with me. He talked me through all of my options and helped me walk out with a phone the same day.
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July 2024 by Wes Barker
Caitlin was great. Excellent service.
