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“100 % completely satisfied with entire experience. Start to Finnish. Repairs were exceptional, communication was excellent. Pricing was very reasonable. Quality craftsmanship. Gary went above and beyond what was expected.”
“Tims helped me fix a window and door handle on my VW bug. They worked around my busy schedule making after-hours drop off an option. The pricing was a fraction of the cost I was quoted by the dealer where I originally purchased my bug. Would absolutely recommend Tims to anyone looking to get any car repairs done.”
“My son wrecked our Jeep near Alma coming home from School. We live 1 hour and half away. The insurance had it towed to Powell frame & collision. The insurance totaled the car so they didn't get the repair job, yet they were so kind and helpful to us. My son left a key he needed in the car and they sent it out to us the day we called. The owner and ladies at the front desk were super nice and accommodating when we called and when my dad and I came up to look at the car. Just seemed like genuinely nice people.”
“They go above & beyond! I took my car in for a bit a body work. It came back on budget & fully cleaned!
They took wonderful care of my car. Highly recommend”
“Was shocked at the levels they went through for my significant other, I has to step in due to fears of her being mistreated due to fears of taking advantage of a female, however the situation was calmly and clearly explained as part delays. They went the extra mile to take care of her with a very comparable rental to her vehicle, without me saying a word. Needless to say, I was shocked at the professionalism.
Sincerely I would pay a premium for this service and I recommend you do the same (despite pricing being competitive to the other shops, SUPPORT LOCAL BUSINESS). Additionally they had repaired cosmetic effects unrelated to the issue as an apology for the delay in service (that was our of their control). If you own a domestic car brand, expect a quick and efficient turn around, if foreign, put a deposit down and wait for them to receive the parts before handing the keys over. They have the integrity to follow through. I have faith in them and the word “scam” or “slimey” would never cross my mind with this shop. I have never experienced customer service like this before. Worth every penny. Thank you to the owner of the shop, a true down to earth american that is worth his weight in gold.
This is the gold standard for customer service. 11/10”
Body Shops
Body Shops
Body Shops
Body Shops
Body Shops
Body Shops
“I definitely recommend this place to everyone. The staff is super friendly and very helpful. They fixed my car after I got hit by someone who ran a stop sign and it looks better than it did when I brought it a couple years ago. If you need your car repaired come here. They also give you a loaner for free which is super helpful.”