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May 2023 by Leslie Bendall
I have always found the Saranac USPS to be very helpful and courteous.
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October 2021 by Tiffany Spivey
Our mailbox has been left open every single day that we have had a delivery for 4 years now. The first year we though maybe they were afraid the old rickety mailbox would fall over or something. Bought a brand new one, mounted it per USPS code, and same result. DOZENS of court documents, checks and bills SOAKED. It is pretty bad when we are driving home and my 4 year old can yell "we have mail, the box is open"...Letters from distant family that are trash. If the driver hates their job this badly, they can easily get another in this market! The postmaster is rude to anyone dropping a package off. Zero customer service skills. And zero concept that these packages are literally paying her salary. I have literally sat in my car for 45 minutes after they should have been open before the lady came and unlocked the door. Same with their lunch breaks. We try to go to Lowell as often as possible for better service. Looking into the correct contact to make changes to this post office, as the poor service hurts the entire community.
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June 2021 by Zac Nurnberger
Terrible experience in the post office, same problem everyone else had.
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April 2021 by Food Culture
Backwoods hillbilly post office. Why are the subs at this location so stupid?
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January 2021 by Tammy Cooper
We have a lot of missing and late mail. I received my credit card bill today it was sent 3 weeks ago. I also have packages sent to me that I never received at all. This happens way too much.
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September 2020 by Jerika Mutschler
I have had some ladies behind the counter be really nice, one thing that’s weird is they close the doors for lunch at 11:30-12:30 honestly they can have another person in the office to take over the lunch shift. Also they close the whole postal office at 4:30 I have had post offices that keep the lobby open til 10pm just so people can get into their PO Box after work. Should work on that one it’s not hard to have someone come back at 10pm to lock the doors.
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August 2020 by Dave Ruperd
Wack. Often don't deliver packages and then claim "Mailbox obstructed" went down there to ask what was going on because my mail box is fine, and was told they just forgot to deliver it, so they have to put something or they get in trouble. Apparently they would rather lie than drive the 2 blocks to deliver the package, I wonder how often this happens.They also like to leave your packages on the sidewalk for some reason.
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December 2019 by Jake the Deceiver
The delivery driver forces packages into the mail box to the point where they're so stuck I have to cut them out. I've called and complained with no change.
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November 2019 by Jeanne HewittFleck
Placed a temporary change of address . It has been 4 weeks and just a dribble of mail. They keep putting it in my mailbox.
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May 2019 by Gman Malson
Ha, if I could rate this a "0" I would. Pay for good shipping an the damn package always gets hung off the flag. Semi trucks drive by an sometime find my packages in the ditch. Pure Laziness. Have pictures for proof. I've taken all my outgoing shipments elsewhere also. Postmaster is rude!!!
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December 2018 by Terry Raymor
Saranac p.o. very friendly and helpful.
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November 2018 by Kimberly Eifert
The woman who works at the counter is very rude and unprofessional. I’ve had mail that hasn’t been delivered to my house on it’s scheduled day and there is no reason for it. Amazon reports that a delivery was attempted, but someone was home all day and there wasn’t even a card left saying that they tried! This has happened multiple times. All around very disappointed with the service from this post office.
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June 2018 by Josif Galarneau
I recently had an issue with my mail and spoke with the Post Master. She could not have been more helpful! She was very pleasant and polite. She answered my questions with patience and helped me a lot. I'm thankful to have such nice government workers in my town!
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June 2018 by Nathan Smith
If I could give it zero stars I would. If it doesn't fit in your mailbox they don't even attempt to deliver. You pay for shipping yet you have to pick up your package there. Their open hours are less than convenient for anyone who has a job. They are the type of government workers that give government workers a bad name. Do your job.
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June 2018 by Mary Hattie
Great post office, mostly in and out with no to little wait. Friendly staff and very knowledgeable. Until you have worked at the post office, you will never understand how difficult and stressful it can be, but the staff at this post office provide good service and try their best to help customers with their concerns.
