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November 2023 by B J Metas
Great job! Office person was very nice and helpful!
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October 2023 by Craig Schenck
Never seeing a Great Lake, my wife and I drove up from Indiana. Upon arriving and unloading the car at our rental, I noticed the back right tire was low. A nail in the tread! Three o'clock and frantic, I found Ihle's nearby. One call! Ten minute drive! In the door to a smiling face. Fifteen minutes and the tire was repaired. Great people, service, and price! Friendly too! Our sincere'Thanks' to Mary and the tech for theirhelp. Impressive Lake also.?
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September 2023 by Steve Ream
My wife and I were driving from Elgin, IL area to Grand Haven, MI on 8/23/2023 when the check engine light suddenly came on and our van began running very rough. We were in Saugatuck when we pulled over into a hotel parking to search for a car repair shop. We called a car dealership and also a car repair shop that the hotel people suggested. Both places said they were too busy. We then called Ihle Auto Service which we found on a Google search and saw they had real good reviews. They also said they were busy but since they were about 6 miles away on the same road, they could at least read the code to try to determine the problem. The code pointed to a bad fuel injector. They then said they could replace it but they couldn’t get the part until the next day since it was so late. Since we had to spend the night in Saugatuck, they suggested places to eat and they even gave us a ride to the hotel! They repaired our van the next morning and we were on our way.I cannot recommend Ihle Auto Service enough. They took the van in even though they were obviously busy, they gave us a ride to the hotel, and they repaired the van. They were so helpful, competent and friendly.Service: Auto engine diagnostic
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August 2023 by Bill Stoddard
The battery in our Prius C died, and Ihle Auto Service helped us right away. The correct battery had to come from Holland, and the next day the car was ready to go! Their staff is knowledgeable, helpful and friendly, and we highly recommend them.
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June 2023 by Shawn Inta
Yall we are traveling thru and our fuel filter went out and left us on side of the highway. We called so many places before hitting the jackpot. They were so kind to us trying to fit us in there very busy schedule. We are beyond thankful and blessed to be led here. Thanks Amber your the absolute best. If you need good service with someone who actually cares. It's this place.
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June 2023 by Shaun inta
This place is awesome they were so kind and professional. I highly recommend them.
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May 2023 by Jeanne D
Excellent They are my go to auto repair. Fair and honest and dependable. Have been going there for years.Services: Carburetor cleaning
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May 2023 by Larry Boyer
They were booked for a week but made an emergency repair for me that day to get me home safely!Service: Steering & suspension repair
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March 2023 by Todd Goodrow
(Originally posted to the parts supplier, though intended for repair facility)The young woman answering the phones is frankly quite rude, dismissing, and does appear not have the capacity to speak with human beings . I called three weeks back for a quote, knowing there is a wait for everything these days. Today, I followed up, mentioned this specific quote, and she presumed to start all over again as if this was my first call. Then she made a excuse of how busy the business is as if its now my problem. While speaking with this woman, she seemed out of breath, in a hurry, and could not follow direction nor listen. Eventually, while providing her a vin# per her request on the engine size (3.7L), she hung up in mid sentence. If it were me, I'd move on, as I'm doing now.Follow up six months later. I called again and left a message for repairs. Again, no reply or response from this business. I think it may be closed.
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March 2023 by Tad M.
Such a pleasure to do business with these folks!Dave, Amber and the rest of the team are all very kind, helpful and pleasant to deal with!Thank you!
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February 2023 by Pete Poma
I've utilized Ihle several times over the past few years for repairs both big and small. They are always very helpful and knowledgeable.Service: General repairs & maintenance
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February 2023 by Stephanie Walker
My father has gone here, on several occasions. They are all very knowledgeable, and honest.Service: General repairs & maintenance
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January 2023 by David DeLaO
I’ve been here a couple times recommended by a friend. Ihle’s is a honest, reasonable, and reliable auto shop. I would highly recommend to anyone.Service: General repairs & maintenance
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October 2022 by Maria Dusenbery
Nice people but prices are a bit high for area
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September 2022 by Scott Lacy
Jason and his crew are the best of the best. Excellent customer service and extremely knowledgeable.Due to problems a few weeks ago, I had to have my the brakes done at another out of state service provider. Upon return to Saugatuck loud noises and vibrations started and continually worsened.The Ihle team found an issue with the reinstall of my wheels instantly. They repaired and literally saved me from a dangerous disaster. They are truly a go to group of professionals and I recommend them completely.Service: General repairs & maintenance
