Hampton Inn Sault Ste Marie offers a comfortable and welcoming stay with excellent customer service. Guests have praised the cleanliness of the rooms and the hotel, noting that recent renovations have improved the overall appearance. The staff, including front desk personnel, have been described as friendly, helpful, and attentive, making check-in and other services a pleasant experience. Many reviews highlight the standout service provided by employees, who go above and beyond to assist guests, including preparing breakfast to go for early departures. The hotel features a nice variety of standard hot and cold breakfast items, and guests appreciate the pet-friendly policy, which allows them to bring their dogs along. The location is convenient, situated near I75 with easy access to shopping and restaurants. The hotel also includes a well-lit parking lot and a nice dog run for pets. Although the hallways may appear older, they are still clean and well-maintained. Overall, guests recommend Hampton Inn Sault Ste Marie for its great service, clean accommodations, and welcoming atmosphere, making it their first choice when in the area.