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February 2024 by joe kravis
Always great service
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January 2024 by John King
ALWAYS HELPFUL
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September 2023 by Kat G
I was on a road trip and was having odd electrical issues with my car. Given the symptoms, I thought my alternator was failing. The guy at the O'Reilly store pointed out that the place that installed my car battery hadn't tightened the cables properly. He saved me a small fortune in repair bills. Would definitely recommend this place!
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August 2023 by Steve McLeod
Had an issue with my truck and took it to O'Reilly. The fellow at the counter used the diagnostic code reader to find out what the trucks computer showed and entered the code he found into their database at the counter, which interpreted the code, showed how many instances a similar problem was reported at their stores (146 times) and what the reported fix was that resolved the issue (114 times replacing the thermostats housing and 5 other fixes with replacing the temperature sensor sending unit showing 2 times. Based on the fact that the temperature gauge was not working at all and that the engine was not overheating but the engine fan kept running for three minutes after the truck was turned off he recommended replacing the sending sensor which cost $15. Based on the data in the data in the system, I asked how much the housing cost was, and it was only $55, so I opted to hedge my bets and bought one. He recommended a mobile mechanic and gave me his contact number. The problem was fixed in the next two hours, and the total cost, including the labor for the mechanic, was less than $200. I would have paid at least 4 times that amount and had to wait a couple of weeks to have it fixed by a dealership. With 115,000 miles on the engine, I now have 100% confidence that my upcoming 1,500 mile trip home will be cooling system problem free. Thanks to O'Reilly for quickly helping me out with great service and knowledge.
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July 2023 by Keven Turk
They always have inventory for my vehicles and the staff always have a smile and bend over backwards to assist.
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May 2023 by Gerald Covert
Good prices on parts and they price match..spent $600 in last two days
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May 2023 by Albin Mattson
Very nice parts store!
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April 2023 by Joshua Bowman
Need a store in Newberry! It's the only place I go.
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January 2023 by R Llehcs
Everyone here is always nice to me and comes out to help me work on the vehicle if I cant figure it out. They even let me use their tools once, great place, and they offer warranty on most parts.
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January 2023 by Renee Grimes
Received above and beyond customer service from a young man who's name I believe was Randy or maybe Ryan. He ran a diagnostics test and even installed the part last Friday evening. I was able to make my 60 trip home. Thank you Oriellys and the young gentlemen.
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September 2022 by Lori Homrighous
Me and my mom where here from Missouri our car was leaking power steering and no shop in town would help us. We went to oriellys the service guy not only came to look st our car but put the piece on for us.
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September 2022 by khloey k
just came for an oil filter but my battery died in the parking lot and the nice workers helped me jump it
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July 2022 by Wesley Willis
Was just there July 17th, Randy (who deserves employee of the year) identified our problem, sold us the part and came right out to the parking lot, then and there, to change it our for us. Had us fixed up and ready to roll in about 15 mins flat! Can't say enough about how great a guy Randy is. Thank you!
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May 2022 by Dale Roach
Cheaper components, lifetime warranties, great and friendly staff.
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April 2022 by Gene Morrow
My visit to the store was pretty cool no complaints they were very helpful
