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February 2024 by Jim Waycik
Great people
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November 2023 by Tina Casagrande
Sometimes, you just need to keep them from licking the wound and making it worse. PetSmart has all you need to help. Cone fitting as well.
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November 2023 by Foggy Morning
I brought my dog in today for the first time and Vanessa did an amazing job. I'm so happy and will be back again. Thank you Vanessa and PetSmart!
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November 2023 by Jacques Coetzee
Well stocked store, extremely clean and frindly staff
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September 2023 by S T
Thankfully I know where to find my dogs food in this store however, both times I have gone here the customer service is not very good - lady with glasses and long hair is very rude especially when asked if they are hiring.
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September 2023 by Cody Triplett
Good selection, friendly staff, clean environment, pets are welcome in store.
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July 2023 by George Goertzen
Still no red martingale collars with a chain choke for quicker releases than the mesh one.
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June 2023 by Izzy G.
Great grooming services and huge selection of pet supplies and pets! Kaos looks great with his new haircut!
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May 2023 by Isabelle Gagnon
Great grooming services and huge selection of pet supplies and pets! Kaos looks great with his new haircut!
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May 2023 by Cliff Marlow
Very clean and well stocked store. Friendly and knowledgeable staff.
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May 2023 by Colleen Mooney Coulter
Helpful staff, friendly. Good safe place to take your dog for the first time inside a store.
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May 2023 by Andrew Macnaughton
Great help was able to bring in my new dog and they helped find all the right items I needed wonderful staff very friendly
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April 2023 by Dianne Baddeley
I would give this location a 0☆ if I could. My daughter was blatantly followed by a staff member after she entered the store, her coat hood and covid mask were on. The manager signaled the staff member down the aisle behind her, but no attempt was made to ask her if she needed assistance. I had entered the store behind them. She continued to walk around behind her offering no assistance until I mentioned to my daughter what was going on. My daughter spent over $100 at the time.When we returned two days later because she was overcharged on an item the cashier immediately called the manager to say she was trying to return something. This was before even finishing with customer she was already cashing out. I corrected her saying it was an overcharge, not a return. She said, "I'm handling it mam" in an aggressive tone. I said you can lose the attitude and she then denied using attitude and placed a call to her manager to deal with us.I can't name her as she had no name tag but she was young with dark hair and glasses and did not get off her seat to serve us.The manager came and told the rude staff member not to worry about it, and then denied having my daughter followed.Worst retail experience we've had in a long time. We are both from out of town and would never recieve this treatment from our local store. We won't be returning here.
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April 2023 by S B
Employees and supervisors need more customer service training. I've had very disappointing experiences the last two times I went. The associates I dealt with were extremely rude and condescending. I'll be shopping at the Sudbury location from now on. I'd rather make the drive than give this store any more of my money.
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February 2023 by Peggy Schroeder
Very enjoyable and I return always for my pets needs along with a lot of other needs I happen to have!
