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October 2022 by Caine Vandermolen
Nice knowledgeable staff.
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September 2022 by Brian Marken
Better prices than Walmart and way better Customer Service
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August 2022 by beatrice 21000
Very helpful employee. Fully stocked store, good amount of color selections
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July 2021 by Steven Beemer
I have dealt with Marnie many times over the years she is excellent very very helpful
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June 2021 by Jane French
Very helpful sales associate and products I needed were available.
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May 2021 by Audrey Koster
If it was possible to rate my experience zero stars I would. Last Friday we placed a large order over the phone. The manager confirmed the order and we arrived at the store 10 minutes to close. We found the doors locked and lights off. According to the manager, whom I spoke to the following Monday, they "occasionally close early because corporate says they have to be out at a certain time". A major inconvenience if you're driving 40 minutes for supplies. Also, I'm positive corporate would not encourage closing early.The following morning we arrived to find nobody in the store. We said "hello!?" and were greeted with an angry "I'm in the bathroom! Can't you see the sign?" Which, no, we could not. When the employee, Kevin, emerged from the back he asked us again with a lot of attitude if we hadn't seen the sign and again we said no.There were snarky comments and we asked if there was an issue with the fact that we had not seen the sign. There was unsolicited yelling. We honestly couldn't believe what was happening. On top of it the order was not prepared. Our paint was not mixed and they didn't even have the base mix.Don't go there. Just don't! Drive to Petoskey. Do anything else. It's not worth jaw dropping behavior from Kevin's short fuse. Genuinely have never had such an experience anywhere in my entire life.
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December 2020 by John Gravelle
Amazing service
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September 2020 by Greg May
Excellent color matching
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September 2020 by Tina Wurster
Kelly Was Great! ?
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July 2020 by Ashley Cairns
We've always gotten the stain for our siding here, but an employee mis-tinted it this time. She was extremely rude and tried to tell us over the phone that it was our problem & that it couldn't be refunded/exchanged because it had been specifically mixed for us. I beg to differ, it is not OUR problem/fault as it is a standard color in their swatches, we have a customer account with the color saved, and put it on the exact same siding we've always bought it for...and stopped a
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July 2020 by Crystal Fitzgerald
Staff was very helpful and friendly. They took their time to inform me of upcoming sales and listened to my needs as a customer.
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July 2020 by Sheri McFarlane
Great deck stain buying experience! Nathan matched the color perfectly. I greatly appreciated how friendly, helpful and knowledgeable the staff were for the whole process.
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April 2020 by CJ Polega
Good quality paint and all painting needs.
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February 2020 by Angela R.
All I can say is for a small town that's prides itself on being friendly and welcoming, this business has deplorable customer service. When I entered the store, there were two female employees working and one male customer that they were taking care of. Apparently, it took both employees to wait on this gentleman, so, while I waited, I looked at paint swatches. Mind you, no one greeted me or even acknowledged my presence. (This is a VERY small store. They could clearly see me standing there.) Cue another male customer walking in who was almost instantly greeted and assisted. So, I continued to wait my turn. After TWENTY-FIVE minutes of being ignored, I walked out of the store, empty-handed. Yes, maybe I should have asked for help; however, I believed I was being polite by allowing the first customer to be taken care of. I realized after the second gentleman walked in, they actually never intended to assist me whatsoever. Would absolutely NOT recommend this business.
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September 2019 by James Anderson
Great store 💘 help was very helpful. Both times ! You can park on north of store if your from out of town !!
