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October 2025 by William
The guy was extremely rude and condescending. I know he works at a post office but he shouldn't take it out on other people. Would give zero stars. Delivery are always late fedex and ups need to take over usps
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August 2025 by M Stewart
Will come up with any reason to not deliver mail and then also lie about it and say that my mailbox was blocked in the middle of the summer??? Try to go to the office building, place looks deserted when i walk in at 430pm. One wormy looking unkempt employee (think his name was Isaac) asks me what i want and then with a straight face proceeds to tell me it would take too long to find my package. The lobby was empty and it couldnt have been later than 435pm when he finally asked me what i wanted. PERFECT EXAMPLE OF A GOVERNMENT EMPLOYEE SURE HOPE TRUMP PUTS YOU ALL OUT OF A JOB SOON
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August 2025 by Jordan McOwen
My current mail carrier has consistently failed to do their job properly. For over a year now (before the construction), I’ve been receiving informed delivery notifications about mail that never arrives. This wasn’t an issue when I lived in Kinross, so the contrast is noticeable. Despite filing multiple complaints, nothing has changed, and it feels like no one is taking the problem seriously. At one point, they even tried to blame the location of my mailbox, claiming it was on the stairs and unsafe, which simply isn’t true. It's incredibly frustrating, especially considering the pay and responsibilities that come with the position. Mail delivery shouldn't be this unreliable.
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July 2025 by Steelbook .Collector 99
Carla the postmaster doesn't believe in the right to take pictures and video in public. She is scared to have a conversation with someone after calling the police on them for no reason as well. Shame on your Carla.
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July 2025 by Parker Miller
Consistently fail to deliver packages to my address. Have left our apartment boxes open. I constantly get neighbors mail and they regularly get mine. New postmaster unwilling to resolve or to help resolve the issues and everytime claims shes unaware of any issues even though I've spoken with her multiple times. Wouldnt trust them to deliver a postcard let alone my medicines.
And people wonder why the postal service gets a bad rep with this kind of service.
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July 2025 by Jacob E
It used to be great. I would drop off a package in the morning, and it would be downstate that night. Now, it takes an additional day or two to depart.
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July 2024 by B. McLarty
Friendly, helpful staff.
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June 2024 by Kayla H.
Just put me through to my local office!! don't make me wait 5 hrs and who the heck gives options for music choices unless they suck at answering phones!
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June 2024 by Alice Berryhill
I live in Sault Ste Marie and the post office here has been great when I go to it however it seems that the postal carriers only stopped at my home when they have mail to deliver I have had letters sitting in my mailbox for three or more days before they pick them up. At this time I put a letter in the mailbox on Friday morning and it is now Monday afternoon and no one has picked it up what is going on with the mail carrier? I live at 1219 John Street Sault Ste Marie Michigan
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February 2024 by Jessica Joseph
Attempted to deliver, said incorrect address and Returned to shipper within an hour. I verified the address was correct. They did not attempt to contact me or the sender to correct the address even if it was wrong. I waited an hour and 20 mins on hold and the customer service rep was useless.
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February 2024 by Jessica Sperry
Attempted to deliver, said incorrect address and Returned to shipper within an hour. I verified the address was correct. They did not attempt to contact me or the sender to correct the address even if it was wrong. I waited an hour and 20 mins on hold and the customer service rep was useless.
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December 2023 by Flame Fusion
this place doesn't care about your first amendment rights.
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November 2023 by MrQuickslice1
I use their services quite often. Have no problems. Representative’s are fast, friendly and knowledgeable.
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September 2023 by Adrian Garcia
Does not respect the rights of the citizens
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August 2023 by Max Schindler
They refuse to ship to the Pak and ship for no real reason, seemingly at random
