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December 2023 by Teressa B.
I've been banking with CFCU for over 15 years. Their customer service is terrible and 90% of the time you're greeted with an attitude from tellers and lenders. Unfortunately since I've been banking with them for so long it's hard to cut ties completely, but I'd recommend staying clear of this credit Union especially if you need to work with the loan department. There are so many other great credit Unions in the same area, don't invest your time or money with CFCU, it'll give you a headache
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September 2023 by Simon Gjonaj
Love Christian Financial, I always get my auto loans with them. They always have the best rate and quick turnaround. Jared from Shelby Twp has great customer service and I highly recommend him. Thank you
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August 2023 by Austen Bradford
This company deserves less than 0. Avoid doing business with them at all costs! I was a member for 8 years and it was an absolutely miserable experience every moment. This company has the worst customer service, practices, and procedures. Their lack of knowledge of their own processes is concerning. In my experience they make even the smallest transactions difficult for the customer (they made a loan payoff almost impossible. I was literally trying to send THEM money!). I work in finances and can assure you this is a poorly run and embarrassing financial institution. Avoid, avoid, avoid.
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August 2023 by Rebecca Mitchell
Aparantly you can have a 820 credit score as a 37 year old and still need a co-signer.
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July 2023 by Rob Barrett
CFU has very competitive loan rates and great customer service, especially the awesome friendly service from Financial Service Representative, Brandy Long
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May 2023 by Debbie Steffen
Not a loyal place.I was a very good customer for over 10years then my husband died and I was struggling financially and they don’t care one bit.Would pay off the credit every month. They don’t care about people just money.
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March 2023 by Traci Schwartz
Brandy at the Shelby Twp location was so helpful with a wire transfer I needed. She was kind and informative as well.Same day my brother called for an auto insurance quote which was much lower than his existing rate with excellent coverage.
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March 2023 by Ryan May
They will take your money and then add up many fees so that you will owe them money in the end.They are dishonest and not to be trusted with your hard earned money.I wouldn't recommend Christian Financial Credit union. They are not very Christian like.I would recommend Huntington Bank.
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February 2023 by Eric Gannaway
Great customer service. I am sorry I waited so long to join
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June 2022 by Matthew Tropf
I have been banking with CFCU for more than 15 years now and my entire family has more than 30 years of history with them! They are a great bank that will work with you on a personal level. I have brought other friends and family over to CFCU. I will continue doing business with them! Unfortunately there is one person who is short and has an attitude every time I have to speak with her, that is Mrs. Allen in the loans/credit card department.
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June 2022 by Chris Tessmar
JARED S. ASSISTED WITH MY BOAT LOAN HE IS AWESOME!
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April 2022 by Lana Brohl
talked with a woman on the phone recently who was incredibly patient and kind. amazing customer service barely any wait. super impressed!!
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October 2020 by manish patel
Very poor service. They never respond to call and Emails. The hold is infinitive. No one appear on the phone any time you call. Even they don’t reply to the email. It’s annoying and frustrating.
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October 2020 by Danielle McCoy
Worst service. Waiting on hold for 24.5 minutes and the system transferred me then disconnected the call. Always have so many issues!
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September 2020 by Janet W.
I am a former Motor City Credit Union member for over 40 years... so far not so happy with the merger.... to be put on hold for over 45 minutes then being disconnected is unacceptable... Still unable to sign in to.my online and mobile banking apps... the real test will be my direct deposit... I called and they said I didn't have to do a thing...they mess that up and I will.be finding another credit Union