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December 2023 by Christina Fraleigh
I wanted to give a huge shout out to Kelly Hoffman at the Shelby twp branch. Just last weekend my account was compromised and as soon as I walked into the branch she took care of everything! Thank you so much for your hard work! I really appreciate it!
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December 2023 by Danielle P
Margaret was so helpful and patient with all of our questions. I truly appreciate all of the information she provided as well as guidance. Thank you so much!
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December 2023 by Mary Marlatt
Very pleasant lady ( sorry forgot her name)She took care of my banking needs.
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November 2023 by Gail Lupo
A criminal hacked in my phone and tried to charge a considerable amont on a charge account and my debit card ! i was notified and immediately called Credit Union One . They investigated after freezing my account and got the moneys back ! Thank you so very much from this senior citizen !
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November 2023 by James Sikorsky
Love the Shelby Township branch. Great people. Helpful tips. Very chill vibe.
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September 2023 by Ed S
I was the customer for over ten years but when I wrote a check between Comerica bank and Credit Union One, I became the enemy and a threatened with criminal charges. Because credit Union one sat on the check so long. The funds were depleted in the period of over a week it took to deposit by CUO. CUO Sent me a letter demanding over $2000 cash or they would turn me into the prosecutor's office for writing a bad check. Even though I paid the bill. They still sent me to collections for an erroneous balance that didn't exist.Do not do business with!!!!
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September 2023 by Daniel Backos
Never any issues with Credit Union One. They have earned a lifetime customer.Lucia D. was awesome and very helpful!
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September 2023 by Jeff Lyles
CU One is the best bank I have ever been associated with. It's nice to have a bank that is truly there for their members.
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September 2023 by Erick Ruiz
Jennifer was super helpful and paitent made the proces of opening my business account easy.
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September 2023 by DEB MELLEN
Always experience professional and courtesy assistance no matter which branch we visit. Have been with this group for 10 years.
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August 2023 by Ed S.
I was the customer for over ten years but when I wrote a check between Comerica bank and Credit Union One I became the enemy and a criminal. Because credit Union one sat on the check so long. The funds were depleted in the period of over a week it took to deposit by CUO. CUO Sent me a letter demanding over $2000 cash or they would turn me into the prosecutor's office for writing a bad check. Even though I paid the bill. They still sent me to collections for an erroneous balance that didn't exist. Do not do business with!!!!
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July 2023 by Heather Moomaw
Klara made the process of making me a Credit Union One account very smooth and easy, she was very kind and patient.
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June 2023 by Marilyn Lang
It’s been so long since I’ve been inside a branch office, I don’t know why it was so quick and easy, probably quicker than an ATM!
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May 2023 by Sara Shelbytownship
Terrible. Couldn’t get change for $100 inside or at drive through because they don’t carry $10 or $50 in the machines. On Saturday they only had 2 people working and couldn’t help me because they were too busy training a loan officer to do teller work.
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May 2023 by CS S
No variety of completive CD rates available (6, 12 etc.) other credit unions have higher rates in those areas.