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January 2024 by salik
I appreciate that Kroger is trying to be more like whole foods and have healthier food options.
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January 2023 by Aysha T.
I wish I could give this Krogers a 0. Tracey at customer service is an absolute terrible human being. She should not be working in any position that involves her interacting with other, or maybe she is just racist. I attempted to return a pickup order from another store here because my coupons did not come off, and after calling management and basically saying what an idiot I am to my face among other things, she told me to return to the original store. I'm going to call corporate as well as the store management because yes she was that awful.
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November 2022 by Tyler R.
Terrible customer service, Especially at the customer service at I'll never go back! To Kroger first and last experience shopping there
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March 2022 by Anthony Pollaccia
Very good service.
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March 2022 by Chris Prieto
As always good prices and very fresh
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November 2021 by Ann L.
Me and cousins were joking around in aisle 11 where the drinks were placed and some random manager lady came over with her shopping cart and started yelling at us for joking around. She told us there's no joking around in the store and told us to stop messing around or we're going to her "office". Another customer had to step in and tell her off and defend us that all we were doing was joking around and laughing as we point at the pie and sushi stashed in drink fridge. The random manager with her ugly ass cart did not have to come over and yell at us in front of plenty of other people while we were laughing at the randomest things. She rudely walked away when she was told off by the other customer as if she owned the place
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September 2021 by Marlan C.
Today around 3:30pm at Kroger on 23 and Hayes, I was faced with obvious homophobia from two cashiers at lane 7 and 8. I did not catch their names, I was in deep shook at that moment. As I approach lane 8 I'm greeted to both cashiers staring me down, laughing and turning back to each other whispering. One had long red hair mid 20s, other one had to be in her 40s. I brush it off and continue to the 40 somethings lane. She expressed that my presents simply were not welcomed with clear signs of physical dismissal. The experience made me so uncomfortable, I chose to go in a different lane, which caused me to checkout longer than needed. As I'm walking away their cackle's grew louder. Usually, Kroger is a pleasant experience but this moment did not sit right with me and I want Kroger to be represented in a better light. Homophobia/Transphobia is not a good look on anyone.
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April 2021 by Tom L.
Utter nonsense. I've attempted to purchase items from the deli counter. I have had zero luck. Today I went in at 11:48 a.m. and with zero other customers at the counter being waited on, one employee walked right in front of me twice with no acknowledgement of my existence while the other poor soul was at the back row of the slicers slicing processed meats like she was working in a sweatshop and wasn't allowed to look up from her assigned task. After waiting about 2-3 minutes, went to the store on 21 and Card and the deli was busier but I was acknowledged immediately and got my items in a timely manner. This store can do everyone a favor and close the deli counter- on the surface it appears they have no desire to run it to begin with. But if you must go to the Deli Counter,Come prepared with a squirt gun or a loaf of French bread to toss in the employees direction to get the employees attention.
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June 2020 by Matthew R.
Your basic modern new kroger. Has everything you need and good prices. Can be a little busy and packed sometimes.
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March 2020 by Matthew S.
We have tried using Kroger's delivery service (Provided by Instacart) several times. What a complete waste of time. The first order was delayed several times (text notification) only to be cancelled by the company without a reason given. The second order was delayed several days. When it finally arrived, half of the order was substituted with completely different items. Finally, our last order (placed over a week ago) was delayed via text 5 times before being cancelled by the company again. Do yourself a favor and do not try using this service. It is not worth the aggravation. We waited up until midnight for our 7pm delivery that was repeatedly delayed. My wife waited 2 hours on the phone with customer service to be told nothing would be done and we would not get our order. What a horrible company.
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March 2020 by Gabe
Has a great variety and very fast service.
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March 2020 by Karen Dishman
All good at Kroger
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March 2020 by Rachel Detroit
Kroger needs to pay a living wage. Union yes! Totally w/o question. But they need to share their mega millions with ALL the workers that make their monopoly millions.
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March 2020 by Craig Weis
Every thing I needed
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March 2020 by Don Carnes
Service at the counter was great but the quality and selection of steaks was poor.