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August 2023 by Mary Jo Tabbi
Bryce was so helpful and on top of it! He went above and beyond to make sure everything was convenient for our family. Would recommend 100%!Services: Painting
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April 2023 by Chris Emery
Great quality work, and truck was ready when they said it would be, thanks mark and Brandon.
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March 2023 by Justin K
They took care of me 100% ! They also got the insurance company to pay more money and fixed absolutely everything with brand new factory ford parts ! Super happy my car looks brand new now !Ask for Matt or Jason they get the job done . Hands down best body shop in Michigan!!
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February 2023 by G Shock
Great people Great work. Good turnaround. My car was done in a week!
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December 2022 by Earl King
Was there to get an estimate, and they were nice.
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November 2022 by Sandra Schenk
This is a difficult review because I want to be fair. My friends 6 year old car was seriously damaged in a car accident. One whole side was damaged, the suspension was damaged and a wheel was bent. It went into the shop on Sept 2nd. There was a 3 week delay in his insurance approving the repairs. Then the shop ordered the parts. I didn't start asking when it was going to be done until mid Oct. It seemed like every time I called at the beginning of the week I was told it was in paint and it would be done in a week. The next week it was the same thing. After 3-4 times hearing that, I stopped believing them and was starting to worry. The owner told the insurance rep that they were very short handed due to covid and the flu. My friend finally got his car back Nov 11th. The car was very clean and it looks like a brand new car on the one side and front bumper. As far as we can tell it's driving fine, actually even straighter than before because it might have been due for an alignment. They did a good job, but be prepared for a very long wait
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August 2022 by Brian & Michelle
Several years ago one of our vehicles was rear-ended and we had the repairs done by Lakeside Collision after having a bad experience at a different collision shop from a prior crash-related repair. We were happy with our experience at Lakeside Collision so when my 2019 Dodge Charger was recently damaged, by yet another rear-end crash, that is where I took it for repairs. I only dealt with two people; the receptionist and Mark R. My experience with both of these staff members was exceptional. The receptionist was polite when I first walked in. She quickly got the information she needed from me and said Mark would be out to take a look at my car. I returned to my car and Mark walked out within five minutes. He inspected the damage and walked me through how the repairs would proceed. I got my estimate in mid-June, just a couple of days after the crash. Mark told me that, unfortunately, they would not be able to get to my car until August 1st because they were very backed up due to supply chain issues. He said they would contact me if they were able to get to my car earlier than that. Near the end of July I was notified that I could bring my vehicle in on Monday; one week earlier than expected. They estimated my vehicle would be finished by Friday of that week. Mark called me on Thursday and said the repairs had been completed a day sooner than expected. When I arrived to pick up the car, the receptionist had me sign for my repairs and I was out the door in about three minutes. I was very satisfied with the staff I dealt with, as well as the repairs. Lakeside Collision worked directly with my insurance company this time, and the previous time (when I was with a different insurance company), so the entire process was simple and painless. I was routinely updated via emails regarding the processing of my claim and the progress of the repairs. Lakeside Collision obviously employs a group of polite, knowledgeable and dedicated professionals. Should I ever need collision repairs in the future, I will definitely use Lakeside Collision. I would recommend them to family and friends.
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August 2022 by tom miskell
I had my wife's car repaired here. The whole experience was fantastic! Brice Putnam took care of everything. Kept me updated throughout. Called me as soon as it was done. Vehicle looks perfect. Fits are great, and the paint matches perfectly!! This is the place to have your car repaired. Very professional well organized company!!!!!! FIVESTARS!!!!!!!!!!!!!!!
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April 2022 by Lisa B.
They did a great job on my van. Kept me informed with the work that was being done on it and warned me of an oil leak that I didn't even know I had. Great customer service!
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March 2022 by Michael Swamba
Had a great repair experience with Mark. Fast and great workmanship.
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February 2022 by Cole K.
Small fix done right. The final price was hundreds of dollars less than I was quoted and they detailed my truck inside and out. My truck went in filthy and came out good as new.
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December 2021 by Chele Parsons
I brought my Cadillac in for a scrape, and to replace the rubber piece on the front of the car. Mark examined it and ask for my keys, he rubbed the scrape out and reattached the rubber strip! Such a kind gentleman! I’ve used them a few times in the past and was 100% satisfied. I highly recommend this company!Service: Painting
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June 2021 by Cristen Clark
I would definitely recommend Lakeside! After spending an afternoon driving to 5 different shops in the area to get repair quotes, I knew where I wanted to take my car. Not only was the quote lower than competing shops, but what was even more impressive was that when I went in for my initial quote, Mark took a look at my car and grabbed a tool on the spot to allow my passenger door to open without scraping because of the damage. Although the work took longer than I had anticipated (by no fault of their own) they were communicative and upfront throughout the process. I'm very happy with the work they did, my car looks and drives good as new (Cleaned inside and out!) I feel so relieved and grateful
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April 2021 by Paolo Rossi
A+ repair work with top notch service and communication
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November 2020 by Gretta Haberman
They didn't BS me.
