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October 2024 by Danielle Pereira
My fiance and I had purchased a mattress for our new home last week. We appreciated the kindness and courtesy of Jeff, as well as his knowledge. We are extremely satisfied with the experience, and the mattress, and will purchase from here again when it is time!
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August 2024 by Matthew Decker
Much better experience than when shopping at other typical mattress/furniture stores.
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May 2024 by Rebecca Roughton
Mattress To Go is more than a mattress store. Jeff is an educator and goes above and beyond to make sure you're getting the best mattress for you. The prices are astonishingly low since he cuts out all of the overhead. I was nervous about not having a return policy, but that's another way that this shop costs hundreds less than a major retailer. Also, with the amount of individual attention and the quality of the product, you're not gonna need to return anything.
My roommate, sister, friend, and myself have all gotten mattresses, foundations, and pillows by him and love them! My sister has been using hers for 3 years now and is still doing great.
Also, Jeff is just a very nice guy. If he's not too busy, ask him about luge :-)
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May 2024 by A A
I bought a mattress from Jeff in early 2017, and I continue to recommend him to family and friends.
I wish there were more businessmen like him. Seriously, it's rare to find someone like him these days: honest, an expert, and sincerely cares about customers.
I came to him with a unique situation. He could've just said he doesn't have a product that's a good fit for my use case because of the mattress thickness, but instead he made a recommendation for another company and told me the safety guidelines. Why? Because he wanted to help me. That meant a lot to me. I just ordered what he recommended without a second thought because I trust Jeff, and you should, too.
Every opportunity I have to buy another mattress, I'm going straight to him.
I pray God blesses Jeff with abundant provision for his honest business dealings, and I can't recommend him highly enough!
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May 2024 by Evangelos Kontoleon
Jeff is amazingly helpful and knowledgeable. He walked us through our options, sleep styles and how the mattress was constructed and what it meant for us. An amazing experience and we will definitely send all our friends and family to him. Thanks Jeff, we love the mattress and pillows!
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March 2024 by Lauren Roberts
After repeat purchases, I'm certain my family and I will be life-long customers of Jeff and Mattress To Go. Most recently, I purchased a mattress topper that inadvertently was missing a cover. Unsolicited, Jeff detected the minor issue (I was still satisfied with my purchase and thus did not alert him), and went above and beyond to rectify the matter. In an age where customer service excellence is a rarity, Jeff really stands out. Highly recommend!
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March 2024 by Deb
We appreciated excellent customer service from Jeff at Mattress-To-Go when we purchased our mattress from him TEN YEARS AGO in 2014. We love our mattress which, like us, is beginning to show its age. After all, we've spent at least 32,000 hours on it (×2 in 10 yrs). We got our money's worth!We have since relocated to California and couldn't find our mattress with an online search. I called the number on our old invoice. Jeff answered the call and provided me with guidelines and specifications for us to consider. That's beyond customer service. Thank you again, Jeff, for your stellar Customer CARE!
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January 2024 by Michaela M
Amazing service! I went with my grandma because we needed mattresses for the guest bedroom and the owner didn't try to upsell us at all. He was very knowledgeable and friendly, listened to our situation and narrowed down our choices, and we were in and out including loading in less than 40 minutes. He even offered that we email him about anything he doesn't sell so he can give us his opinion on the quality. I had never been mattress shopping before but I did not expect it to be this easy.
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January 2024 by Ashley Peyerk
Great mattress! First time buying one and I love it.
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December 2023 by Chad Hulcy
Have bought many mattresses from Jeff and recently bought a new King mattress. Jeff went above and beyond to explain what mattress would be the best fit for us. I had called several weeks earlier and told him about a mattress brand me and my wife slept on while on vacation. He took it upon himself to email the bed and breakfast to see what mattress it was! Found out a lot about Jeff just by talking with him in his store. He has many certifications. He donates mattresses to a local ministry and was a luge coach in the Olympics!! You will not find better quality , price and customer service anywhere else. I encourage you to also read the blogs that he posts. Thank you Jeff!!
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December 2023 by curtis Kaye
Jeff is great. Not only is he extremely knowledgeable about his products, but he won't push the most expensive products for the sale. He takes the time to work with the customer to find their needs and identify the best product for them. He sells great American made products from companies that stand behind their products. We bought our mattress over five years ago, had a problem with it, and the company made things right without conflict or extended delays. I dont offer recommendations easily, but don't hesitate to give the highest praise for Jeff and Mattress to Go
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August 2023 by Lewis Dennen
The ONLY place to even consider getting a mattress. The owner, Jeff, is not only more knowledgeable that most company owners, he takes the time to get to know you as an individual. Each person is different and not every mattress will work for everyone. That's what makes Mattress To Go so unique. They help you truly find the mattress that will give you the best night's sleep. He'll always get my business.
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August 2023 by Michaela J
Amazing service! I went with my grandma because we needed mattresses for the guest bedroom and the owner didn't try to upsell us at all. He was very knowledgeable and friendly, listened to our situation and narrowed down our choices, and we were in and out including loading in less than 40 minutes. He even offered that we email him about anything he doesn't sell so he can give us his opinion on the quality. I had never been mattress shopping before but I did not expect it to be this easy.
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April 2023 by Susan Meyer
This is an incredible business. Jeff, the owner, has donated many mattresses to our ministry, Abigayle Ministries, in Sterling Heights for over 10 years. His heart to help and provide mattresses, pillows, bed frames and headboards helped to provide a safe place to sleep for our homeless moms and babies. Hundreds of women were blessed by his generosity. Jeff's knowledge of mattresses is highly beneficial because he will match you with a mattress and frame that will best suit your sleeping needs and any kind of infirmities you may have. Additionally, you will find his pricing extremely affordable because he keeps his overhead low while providing an excellent product. We are thankful to Jeff for all he's done for our ministry along with his desire to always provide the product the best suits your needs. God bless you Jeff! Susan at Abigayle Ministries
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March 2023 by Ryan Mast
Jeff is as knowledgeable and professional as they come. I started watching the Beducation videos he does on the website and after doing my own research to verify, I was happy with the information given. The process of purchasing was smooth and Jeff makes sure to keep you informed of anything you may need to know. Fantastic experience!