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January 2024 by Jill Bekish
I am a physical therapist and have relied on Laura’s exceptional knowledge base for 20+ years on ergonomic seating, specialty pillows, zero gravity chairs and every type of health and wellness product you can imagine! Great customer service and high quality products!
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November 2023 by Nika Hess
Pleasantly surprised when I stumbled upon Relax The Back store in Shelby, with an errand in the same plaza! The staff was very knowledgeable and answered all questions I had regarding massage chairs for the home. They both took the time as I wondered the store at the many items they carry for a multitude of amenities to make life sitting at a work desk, more tolerable. I couldn’t leave the store without buying the inflatable neck stretcher, as well as a roller for needing out tight muscles. I will definitely be back with my husband to make a final decision on massage chair while the Black Friday sale is on for Christmas.
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July 2023 by Olga Small
I purchased a Tempur-Pedic bed from Relax The Back in April. The customer service was top notch but the delivery service was the best I've ever experienced and to top it all off, they rejected a tip.
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April 2023 by Christine Wolf
This place was recommended to me by my physical therapist and he did not steer me wrong! I have been fitted for pillows by Laura (who is absolutely amazing!) and she has changed my life. I also had my feet measured for orthotics and do they thank me. This place has a fix for almost any ache or pain. I highly would recommend going in to see all they have to offer.
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April 2023 by Douglas Spratke
Awesome! The Lady that works there is super she need a Raise Promotion
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January 2023 by Frank Celle
Shop here! This place and the owners are fantastic. They know everything about their products and only sell quality items. I got two new side sleeper pillows and will be going back for a mattress. It really makes a difference when the owners know their products and can match you to what you need. Quality stuff is a little more money but it makes a huge difference and lasts a long time. The side sleeper pillows I replaced from here were over ten years old.
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December 2022 by James Chudyk
Upscale furniture products hard to find elsewhere and a wonderful staff!
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November 2022 by Gary
Relax the back store in shelby twp mi is a great store, Pete and Laura are very well versed and knowledgeable about the products they sell. Me and my wife have shoped there for several years now and have never been disappointed in the sales or products. Including our latest purchase the cozzia qi xe pro massage chair. ANOTHER simply amazing product in which i will be writing a separate review on. Thank you again to Pete and Laura at the shelby twp store location for taking care of all our needs over the years.
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October 2022 by Jim Pastoria
I stopped in to the Relax the back store off Hall rd almost 2 months ago to just look. I had been looking for a new home office chair but really didn’t want to break the bank. When I walked in, I experienced the friendliest sales person on the planet, her name was Laura. An absolute no pressure situation, she kindly let me look around until I had questions. To make a long story short, I went back on 3 different occasions and finally purchased the X2 leather chair. These are certainly not cheap but absolutely worth the money and I am in love with it. Shortly after my purchase, I experienced a problem with the hydraulic cylinder of the chair, Peter was fantastic and personally came to my house to fix the problem. A few trips later for minor tweaks, I couldn’t be any more satisfied with the entire experience. There is a reason this location has been there for over 15 years. The entire staff went above and beyond to make sure I was 100% satisfied. Look no further and purchase from Peter and his staff at Relax The Back.
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September 2022 by Renee Painter
I send over an hour in here?They have a variety of things to help relieve pain in your neck, back, feet & more. I Love this store!!?I will be back to sit in the wonderful recliners they have on display!! Very soothing & relaxing!!☺️?I can't forget about Laura the woman who so very nice to Me & My husband?great service & she knew her stuff very knowledgeable?
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August 2022 by Shannon Connors
This place was recommended to us for our daughter. Very friendly and was helped right away. Quick and easy process to be fitted for orthotics. We will continue buying them from here.
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April 2022 by Travis Tourjee
Purchased a Cozzia recline / massage / heat chair from this location. Incredibly pleased with the beautiful product and service. Peter helped us out from demonstration, answered all our questions, check-out, and all the way through white-glove delivery to service support. This chair has become a great addition to the office, and patients love it since day 1. Hope to be purchasing another from this location soon.
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September 2021 by Terry
Great massage chair and great service! We had an 'entry level' massage chair and I was curious how much difference there would be between that and a higher-end chair. I took a drive down there to visit the store to test some chairs out. I noticed a HUGE difference between the chairs. The higher-end chairs gave a much, much better massage and was able to massage the neck area much better than our current chair. We ordered the Cozzia Qi 715 and it is amazing. It's phenomenal to use after a hard days work and very relaxing! We got the white glove delivery which worked out great also and I'd highly recommend it as the chairs are so heavy. It's a great place with great products and great staff, definitely recommend!ps: for Star Wars fans... The chair has an uncanny resemblance to Darth Vader when viewed from the front :p. One of the photos has his head photoshopped on so you'll see what I mean :).
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August 2021 by Nina Accetta
Very friendly and knowledgeable! This was my first visit, and I was very impressed by the service and products offered!
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July 2021 by Sherry Mitchell
I purchased an adjustable Tempuredic to replace the tempurpedic we loved after my husband had a massive surgery and needed mobility features. Peter was thoroughly informative without being remotely high pressure to purchase. He even suggested a model that he didn’t have might be found at a competitor. I was certain I wanted to buy here though so I chose another bed. He ordered it right away so it would be here in time for my husbands discharge from the hospital. When I called on Monday to let them know that he would be coming home early, our mattresses hasn’t yet shipped from the factory. But knowing the situation he is bringing our bases to use with our current mattress so that my husband won’t have to struggle. The very next morning. I tried to pay an extra delivery charge but they insist they won’t take it. This is why you shop small and not big box chains. Because when you’re dealing directly a small business owner they treat you with the extreme kindness you can expect from family. I cannot recommend them highly enough! Buying small, buying local matters. Amazon would never do this. Shop where they remember your name, that person is your neighbor.
