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November 2023 by May P
Had issues with my vehicle, got quotes for it from several places but then stopped here. They were so great to work with, especially Andrew. He explained everything to me, absolutely charged me so reasonably and was so kind/helpful. Will return here just because of Andrew's work. Thanks for the great service!
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November 2023 by Alisa Noteboom
Great experience from start to finish. Highly recommend! Thomas was very helpful. Answered all my questions and explained everything! I appreciated the phone call updates on how things were going. My family will be back with any of our car needs in the future!
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November 2023 by Frances Kaminski
When Rich was the owner, an entirely different story (no complaints) and very honest and professional. I had a light recently on my dashboard (they supposedly fixed.) Two days later came back on again. When I had problems during Rich's tenure, he provided me with a loaner. This new ownership would not though they did pick me up and I only lived a mile away. The second day I was charged (not sure why) since they obviously didn't fix the problem in the first place. I felt highly taken advantage of and decided to NEVER go there again. I"ve had better experiences with other Firestones, and I appreciate the service and employees at Bonus Tire on Van Dyke in Sterling Hts.
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October 2023 by Rob B
This place is the real deal! Finally an auto shop I enjoy going to. Fair pricing, very welcoming and awesome friendly staff and no "pushy sales tactics" they tell you how it is. Everything is TOP notch here! I have had 3 oil changes here so far and referred 3 others who are very satisfied too!!! All oil changes were under 30 minutes from start to finish :)
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October 2023 by Gabrielle Monschau
I was having major problems with my car, had taken it to multiples shops to get it fixed and they couldn’t figure out what was wrong. Then i was recommended to Car Fix Shelby. They were able to get me in right away and find out what was going on with my car and fix it very fast. One of the employees Andrew helped answer all the questions I had, he was a very nice worker. I am very pleased with everything they did and will definitely be back when I need anything fixed. Very happy with the service and the employees, they made all my stressful car issues go away. Definitely recommend them to anyone!!
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October 2023 by Tabatha Ness
We took our 2008 bmw and it needed major work. The service is amazing! The turn around time far exceeded my expectations with the amount of work needed. Very honest business! Totally recommend.Services: Transmission
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September 2023 by Tammy Hartness
They are an excellent choice. My son had his car fixed there, his friend did, so I went to them… Thomas was great. Explained everything. Tolerated my anxieties….had the car back within 24 hours. Great place !!!
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September 2023 by Judith Alexander
The staff was very nice and helpful. I had a wheel bearing and two front ball joints replaced. They did a good job, just a bit pricey.
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September 2023 by nick chill
They're amazing and priced fair. I have a F -150 it needed 4x4 repairs. I also needed struts and shocks and spark plugs. They did it all and the truck seems to riding great again. They have a shuttle service witch is a huge help. I'm definitely going for maintenance and other repairs. I have to say the entire crew is awesome and definitely devoted to doing quality work. If you need repairs this place is excellent.
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September 2023 by Robert Miller
I was in Detroit for an ice hockey tournament. My 2010 Honda Odyssey had a misfire. The van had this issue one other time. I was able to drive the van to Car Fix right before they closed on Saturday. Justin was able to look at the van. They were closed on Sunday. He assured me they would have the van fixed on Monday. Justin has excellent customer service skills. He was able to clearly explain the vans issue. I met Shakel who also had phenomenal customer service skills. They knew I was from Indianapolis and needed the van repaired quickly. I had a lot of confidence after speaking with Justin and Shakel. They had the van ready on Monday. The price was very reasonable. These guys really came through for me when I was in a tight spot. I would recommend Car Fix to anyone. They were completely professional top to bottom.
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September 2023 by Robert M.
I was in Detroit for an ice hockey tournament. My 2010 Honda Odyssey had a misfire. The van had this issue one other time. I was able to drive the van to Car Fix right before they closed on Saturday. Justin was able to look at the van. They were closed on Sunday. He assured me they would have the van fixed on Monday. Justin has excellent customer service skills. He was able to clearly explain the vans issue. I met Shakel who also had phenomenal customer service skills. They knew I was from Indianapolis and needed the van repaired quickly. I had a lot of confidence after speaking with Justin and Shakel. They had the van ready on Monday. The price was very reasonable. These guys really came through for me when I was in a tight spot. I would recommend Car Fix to anyone. They were completely professional top to bottom.
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September 2023 by Brittany Shontel
Exceptional service. They had me back on the road within 24 hours and communicated with me every step of the way. This was an unexpected, expensive repair but they made the experience extremely pleasant. Highly recommended. Special thank you to Malachi -- he's great!
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August 2023 by Kelly McMillen
These guys are the best! Very polite, and explain clearly to their clients what's going on with their cars. The tech working on my car took the time to show me the condition of the air filter as well as the cabin filter. They were filthy! I had them replace them along with an oil change. Done in about an hour, even with ordering the filters. This is the second time I've been there, and I don't plan on going anywhere else! Thank you Car Fix Shelby!
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August 2023 by Jalysa Conner
The entire staff was kind. Everyone worked quickly & efficiently to get my car back on the road. They communicated with me every step of the way and for an amazing price. I’d recommend them to anyone! 10/10!Services: Tires
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July 2023 by E E
Car Fix is amazing!! I trust them and I don’t trust a lot of mechanic shops! They always right in point pin point the problem/s! They work with you and don’t try to nickel and dime you to death! They are very up front and honest with you on what your car needs done! I took my car to the mechanic the dealer recommended and they couldn’t find any problems said I can drive all the way to Florida and back took the noise and vibration got worse and worse brought it to the mechanics I trust at car fix they pin pointed the problem and fixed my car! They fix my car and I never have to go back a week later w another issue like a lot of places that fix something then break something else so you have to go back car fix does not do that! The service advisors are amazing too and they have a shuttle and open on SaturdaysServices: Transmission
