-
February 2024 by Timothy McLean
I needed to switch my SIM card from one phone to another. The girl was very helpful. I was in and out in 10 minutes. Even after selling me a screen protector and case that she installed. Thank you so much for your help
-
February 2024 by Syeda Ahmed
Great employees!
-
February 2024 by Rich Schoonover
Very helpful!Friendly knowledgeable staff.Good display of phones
-
January 2024 by Michelle Simpsons
I received my new iPhone from Apple . It was supposed to be a very simple activation.. It wasn’t.. 3 support calls later, and it still wasn’t activated. I went to Tmobile at 23 and Romeo plank and he switched out my Sim card and said all is well. I left.. not the case at all.. I had no phone at all.. I then stopped at this location of Tmobile and met Umme. I can really respect the fact that she took five minutes to fix an issue that cost me six hours I’ll never get back . Umme , thank you for your kindness, and your respect you showed me when I came in with this issue.. I will tell everyone I know to come to your location because of you . 1000 stars.
-
December 2023 by Ron Berry
They did not resolve my problem...
-
December 2023 by gdlee50
Friendly and very helpful
-
December 2023 by Connie olivas
Very fantastic customer service, the best, they treated me very kindly and it was not too late to do my business, they were fast, I can highly recommend them.
-
November 2023 by Barbara Orear
Very good service
-
November 2023 by Barbara Yates
Got a new phone.
-
October 2023 by Big Boy
Store will add things to your purchase without notifying you. Also tried to return home internet box because it didn’t work well. They did not accept the return. It’s a franchise so they go by the owner’s policies not T-mobiles. Don’t waste your time
-
August 2023 by R Lenz
I had an outstanding experience at this business. I've been with Verizon for sixteen years. I figured with that kind of loyalty, they would be glad to give me free phones since my husband's was around eleven years old and mine was approx nine (LGs! I wish they still made 'em!). But NO! So I decided to switch since T-Mobile WILL give you free phones and their rates are cheaper!!! Ha!!! The gals who helped me were outstanding!!! They were very knowledgeable and super, super nice. If you switch (from Verizon!) from any other carrier, I highly recommend visiting this site!
-
August 2023 by Amanda Newberry
I’m having an issue with my 5G gateway and it needs to be replaced, T-Mobile called this store on my behalf to see if they had a new gateway, the manger refused to do the swap. I work from home (in customer service ?) and I already lost a day of work so it’s imperative that I get the replacement as quickly as possible. This location is closest to my home, but I’m now having to go 20 minutes further away to find a store that will actually help me.
-
May 2023 by Tasnim Zakaria
The staff here was extremely friendly and helpful! They got me out in no time, and i’d definitely recommend this location to my friends and family! Ask for Tan, she’s the best! So helpful, she got me a great deal!
-
May 2023 by All We Do is Twin User
Ray is great! He really helped us today and we left with two new iphones and Apple Watches on tmobile. The assistant manager is great too! She has the patience of a saint and had a very crazy lady as a customer that doesn’t even have tmobile. She was so patient and kind with this lady and the woman was completely combative and aggressive.
-
May 2023 by ツVishhy vee
Really helpful people there. The manager is very adorable I loved her she made me leave as a happy customer!