“Thank you for your feedback, Ms. Lehre. I understand your frustration and appreciate you taking the time to share your experience. When reviewing items for resale, I follow strict standards to ensure all clothing is clean, odor-free, and in excellent condition for our customers. Unfortunately, the pieces presented did not meet those criteria, and I respectfully explained why they couldn’t be accepted. I understand this may have been disappointing, and I truly value every customer’s perspective. My goal is always to maintain a high level of professionalism while upholding the quality our shoppers expect.”
“I stop in when in the Shelby Township area. Organized, clean, nice selection of items. Have picked up some great items here over the years. Not as big as the Utica or Rochester stores, but that is ok. ✅”
“Thank you for your feedback, Ms. Lehre. I understand your frustration and appreciate you taking the time to share your experience. When reviewing items for resale, I follow strict standards to ensure all clothing is clean, odor-free, and in excellent condition for our customers. Unfortunately, the pieces presented did not meet those criteria, and I respectfully explained why they couldn’t be accepted. I understand this may have been disappointing, and I truly value every customer’s perspective. My goal is always to maintain a high level of professionalism while upholding the quality our shoppers expect.”