Consumers Credit Union, headquartered in Kalamazoo, Michigan, is a full-service financial institution known for its excellent customer service and digital banking technology. Since 1951, it has served over 131,000 members and businesses across multiple locations. Customers consistently praise the friendly and professional staff, particularly Ken and Judy, for their assistance with various banking needs, from opening accounts to resolving fraudulent activities. Many members express satisfaction with the efficient service and support they receive, making the credit union a preferred choice for personal banking. With access to over 30,000 free CO-OP Network ATMs nationwide, Consumers Credit Union aims to meet the financial needs of its members with care and expertise.
Always so very helpful at Consumers Credit Union!! Ken always makes sure we’re getting the most bang for our buck and Adam is extremely knowledgeable and customer service oriented!
May 2026
Process in obtaining a new checking account, or additional one, seems to have changed since we last obtained one. The interest rate we obtained from them was very competitive, one of the reasons we chose them. Additionally, they cashed an EE series bond for us, too.