The UPS Store is known for its friendly and helpful staff who provide excellent customer service. Reviewers highlight the team's eagerness to assist and their professionalism, making visits smooth and pleasant. The location is praised for being convenient, with staff members always willing to answer questions, no matter how trivial they may seem. While customers appreciate the service, some mention that boxes can be expensive, with prices reaching nearly $15 for a small empty box. Many suggest bringing personal boxes to avoid these high costs. Despite this, the overall experience at The UPS Store is positive, with staff members like Ithena and Bernie going above and beyond to help customers with tasks such as Amazon returns and equipment drop-offs. Overall, this store is recommended for its courteous service and efficient handling of various shipping needs.
I was very impressed by the service I received from your colleague. She was incredibly helpful and understanding, clearly putting the customer first. Her kindness and willingness to assist were truly appreciated, and I wanted to express my sincere gratitude for her excellent work and you've seen it too stay blessed.
June 2026
First 10 minutes of being open several people in line and the lady was very efficient getting customers taken care of.
May 2026
Handled packaging labeling and shipping without any effort or fuss for me
