Kroger provides a wide selection of quality food and household products, catering to various needs with fresh produce, meats, seafood, dairy, home goods, and pharmaceutical items. Many customers appreciate the excellent variety and friendly staff, noting that the curbside pick-up is quick and easy. The gas station also offers plenty of pumps, making it convenient for shoppers. However, experiences can vary. While some customers highlight the helpfulness of staff members, others have reported negative interactions, particularly with customer service over the phone, leading to frustration. Additionally, some shoppers have expressed disappointment about the decline in available brands and the freshness of certain items, particularly fresh vegetables and meats. Pricing is another concern, as some customers find Kroger’s prices to be rising significantly, especially compared to smaller local markets. Overall, Kroger is seen as a one-stop shop for savings, but it faces challenges in customer service and product availability that could affect shopper satisfaction.
