Rockford Chimney Supply is an online retailer and technical support hub for anything chimney, fireplace, or stove related, offering free shipping. The company is known for its fantastic and knowledgeable customer service, with a kind, friendly, and patient staff. All staff members are Certified Technicians happy to help plan installations for do-it-yourself homeowners, contractors, or chimney sweeps.
Customers report a great experience with solid communication and an easily used website. The company provides helpful DIY videos that give confidence. They fabricate custom, high-quality products like chimney caps and chase covers that fit perfectly, using grade “A” stainless steel material with a slick design. Products are professional, well-packaged to avoid damage, and show up on time. They offer unique package deals and carry products in stock that others do not, making projects easier to finish. The business provides quick shipping, normally sending items out the next business day. For local customers, they request a call to schedule an in-person appointment.
I worked with a very helpful rep who answered the phone, and they have some very good info available on the site: recommended.
August 2026
The best place to buy parts for your chimney! The provide amazing service and are always willing to help any questions. Their pricing is good and their shipping is fast. Can't ask for much more than that, cheers to the team at Rockford Chimney Supply!
December 2025
Rockford Chimney is a CLASS act! Excellent quality, prices and above all, customer service. Do yourself a favor and skip the Big Orange Box store and buy from people who will help you when help is needed at prices even better than those Other Guys!
