Rockford Chimney Supply is an online retailer and technical support hub for anything chimney, fireplace, or stove related, offering free shipping. The company is known for its fantastic and knowledgeable customer service, with a kind, friendly, and patient staff. All staff members are Certified Technicians happy to help plan installations for do-it-yourself homeowners, contractors, or chimney sweeps. Customers report a great experience with solid communication and an easily used website. The company provides helpful DIY videos that give confidence. They fabricate custom, high-quality products like chimney caps and chase covers that fit perfectly, using grade “A” stainless steel material with a slick design. Products are professional, well-packaged to avoid damage, and show up on time. They offer unique package deals and carry products in stock that others do not, making projects easier to finish. The business provides quick shipping, normally sending items out the next business day. For local customers, they request a call to schedule an in-person appointment.
Rockford Chimney is a CLASS act! Excellent quality, prices and above all, customer service. Do yourself a favor and skip the Big Orange Box store and buy from people who will help you when help is needed at prices even better than those Other Guys!
November 2025
Great experience. Eric Mogan was very patient as he navigated my chimney problem. I’m a dummy, and Eric is the expert.
November 2025
I ordered a chimney liner kit from them. Customer service is amazing. They always answer the phone and are willing to advise on projects. I normally get Jeff when I call and he’s great. Couldn’t ask for a better group of people.
