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July 2025 by Bruce Glidden
Quick and easy. Joey made it go smooth.
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July 2025 by Steven Colby
They set up my voicemail and took care of my bill payment!
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July 2025 by Mike Weiss
I would not recommend this store to any one. At 75 years old I feel they took vantage of my age and sold me stuff I did not need. All I wanted was a new updated phone. They said I needed a router and with a router came with a new phone line. All I wanted was a new phone Vicra said to bring it back in a few days. and they would give me a shipper label to mail it back to store .I said just put it back on the shelf where you got it from. can't do that !! So now I fighting with Verizon and Vicra about this router cost which not been removed from my bill .
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May 2025 by Terry
So easy to deal with and very fast
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May 2025 by TM B
The staff were outstanding - very knowledgeable and explained everything well.
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May 2025 by Rose Stevens
I dealt with Christian today regarding a sensitive matter. I want to say that he is a terrific salesperson, he took great care of me and went above and beyond in everyway!
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May 2025 by Laura G
Christian was great! We came in to assess options to lower our bill and explore getting new devices. He was able to explain our options; helped us understand why our bill went up in the first place and ultimately painlessly help us transfer over to new devices. Great service!
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May 2025 by Isabella White
Shoutout to Christian! He was super helpful with our situation. We had a hard situation with transferring my number to a different account and trying to get a good deal, and he made everything work out. He was very knowledgeable about everything and was clear about it all. It was nice also getting his card after to ask any follow up questions later. I would recommend going here and seeing him for any questions or help.
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August 2024 by John Glennn
great place!
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August 2024 by Mohammed Yousif
I recently had the pleasure of buying an iPhone 14 at the Verizon store in South Lyon, thanks to the exceptional help from Christian. From the moment I walked in, Christian was attentive and knowledgeable, guiding me through the selection process with ease. He provided detailed information about the iPhone 14’s features and helped me choose the best plan to complement my new device. Christian’s friendly and professional approach made the entire purchase experience seamless and enjoyable. I highly recommend seeking out Christian at the South Lyon Verizon store for any of your mobile needs!
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August 2024 by Kathy Willbury
I recently had the pleasure of working with Christian at the Verizon store in South Lyon, and I couldn't be happier with the experience. Christian was incredibly knowledgeable and efficient, helping me find the best plan to lower my Verizon bill significantly. He took the time to understand my needs and explained all my options clearly, ensuring I got the most value for my money. His professionalism and friendly demeanor made the whole process smooth and stress-free. I highly recommend visiting Christian at South Lyon for any Verizon-related needs.
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August 2024 by Carolyn Osolind
Came in to switch our 4 lines from another company. Christian was helping us. Got talked into adding two business lines as part of this “Promotion” that would give us credits for activation fees. I’m not sure how I agreed to this, but was under the impression that the price would be lowered before the first bill. We ended up paying considerably more for our first bill with the two additional lines and activation fees. I was promised the activation fees would be removed in two to three billing cycles. We’ll see.
Then my phone stopped sending SMS messages so I went in the store to get it resolved. Christian reset something and said it was fixed, It was not fixed, so I called back. He said that if I want any more help in the South Lyon store, I’ll have to pay a $40 service charge fee Never heard of that one, especially for something that should be fixed for free. If I go to the Brighton store, there won’t be a fee. He hung up on me. Well, that pretty much closes the door on any future relations with this store. Really? So I went to the Brighton store. They couldn’t help me but gave me the number to the 24 hour service pros, which I called and they had it fixed within 5 minutes. Why couldn’t Christian have just given me the number in the first place instead of threatening to charge a service fee? If you see good reviews, it’s probably because there were no problems. But if you have any sort of problem or billing issue, go to an actual Verizon corporate store instead of this Victra Verizon authorized retailer. They are not the same. Do a Google search. Wish I would have known this beforehand.
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August 2024 by Napolean Dynamite
Came in looking to upgrade, walked out with a new phone and a lower monthly bill!!Christian was Amazing!!!
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July 2024 by Matt Comuth
Christian was very helpful
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July 2024 by Jessica Kowalczyk
Appreciate the education and support, Christian!
