The AT&T Store in Southfield is highly regarded for its outstanding customer service and knowledgeable staff. Customers appreciate the professionalism and clarity provided by the store manager, Immanuel, and employee Maurice, who work diligently to resolve issues related to devices and billing. Their patience and dedication are particularly noted, as they go above and beyond to assist customers, even in challenging situations, such as dealing with stolen phones. The team is praised for their honesty and willingness to help, ensuring customers feel supported throughout their experience. With a wide selection of phones, tablets, smartwatches, and flexible wireless data plans, including unlimited options, the store caters to various needs without requiring annual contracts or credit checks. Overall, the Southfield AT&T Store is recommended for anyone looking to purchase devices or switch carriers, thanks to its exceptional service and commitment to customer satisfaction.
Russell is the GOAT. If you happen to come in and notice russell isnt there i recommend leaving and coming back when he is!
January 2026
Quentin Lofton should receive a promotion and bonus for going above and beyond with serving his customers. His customer service skills are truly exceptional.
October 2025
Quentin is really great super knowledgeable, very fast and really nice.