Budget Car Rental has received many positive reviews for its friendly and helpful staff, with repeated praise for employees like Omar who provide excellent customer service. Customers appreciate the quick and smooth process for pickup and drop-off, often mentioning the availability of a choice between cars and good prices, sometimes through discounts like Groupon. The cars are described as clean, well-maintained, and suitable for both local and out-of-state driving, ensuring a smooth ride. The staff consistently goes above to help customers and make rental experiences easy and pleasant. However, there was a complaint about a delayed car arrival at an airport location, which caused inconvenience. Overall, Budget Car Rental is seen as a reliable and friendly place for car rentals, with many customers planning to return.
Friendly and fast service. I even needed to extend my rental and it was not a problem
January 2024
The guys here are super nice and polite! Im going back!
November 2023
This is the only rental place I will rent from other than the airport. Charlie and his staff has always been friendly and they give great customer service. They’re always going above to help out their customers. I’ve rented cars from them for years.
