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January 2024 by Ola Martin
Be careful at this location, I was a victim of credit card fraud.
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August 2023 by Mr. A.
If I could I would give this place a zero star. I walked inside just to get a simple birthday card. As I approached the cashier, I simply asked him do they do cash back and he questioned me. I repeated my question and he said for a dollar with a bad attitude. As I paid for my product, I told him I didn't get the notification for cash back and without a doubt was talking smart and said you should've place your card inside. Don't go here! Totally unprofessionally and was ignoring me because he had his airpod in his ear!
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March 2023 by Elaine Tutwiler
This is one of the nicer Dollar Tree stores. The store is always clean and well stocked. The staff is very helpful and pleasant.
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February 2023 by Tamica J.
The folks here are wonderful! I LOVE the customer service. The store is clean and you can usually find what you're looking for.
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February 2023 by Philip T.
I usually depend upon Dollar Tree to have what I'm looking for but this location doesn't rise to the challenge! I'd been here 3 days ago & they still had dozens of stock still in boxes . I gave them the benefit of the doubt but upon my return today, they still hadn't done much. So probably I won't be returning to this location (21310 Grand River, Detroit) again!
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January 2023 by Tracy Fogle
My favorite location for several years: Cleanest, most extensive selection(incl. brand names). For Christmas time, you should go there!
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January 2023 by Rick
This is the typical Dollar Tree store. The customer service was good no complaint
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December 2022 by Johnathan D.
I returned to the store to do a return. And upon returning I noticed on the bottom of the receipt it stated Dollar Tree doesn't do refunds only exchanges. After entering the store and waiting in line to do an exchange on my items. I was refused service of exchanging my items. After be directed over to your store manager Bob. He refused to assist in any way. Mumbling and what not. When I asked for information to his higher ups he continued to ring customers ignoring that I was standing right there. He stated "we can refuse any return or exchange" with no written explanation outlined in any policy. Of what they will take back or won't. Even when going to Dollars Tree website there is no information about this policy. When calling Dollar Tree customer support it continues to just ring and ring. Moral to this story. Don't buy anything you don't want to keep. Don't expect if it states on the receipt that they do not offer returns, only exchanges. That they won't flat out refuse to do an exchange as well.
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December 2022 by Claudia Alvarado
The Cashier is quite rude and bossy. It seems that she works forced
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October 2022 by OJ C.
Listen. I don't do reviews because I feel as if not everyone's experience is the same so I like to make my own judgements. Now having said that... I already know what to expect when I walk into a Dollar Tree. I have visited a few in my day but this one in particular has to the most organized and clean store I have ever visited. I was HIGHLY impressed.
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July 2022 by Lori Euseary
One of the best Dollar Tree stores that I have shopped.???????Very well stocked & friendly staff. I will definitely be back to shop there again
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July 2022 by Sue Owens
While all Dollar Tree stores are short-handed, the cashier was quick and efficient. Lots of cute stuff in stock. Store was completely stocked.
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July 2022 by Nikki DeFay
I was looking for Birthday card for Grandma from Grandkids, not a big selection and the bubble gum in the yellow and blue rapper was not stocked.i had to get something else..
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May 2022 by Angela Patrice Williams
The Dollar Tree on Greenfield and 12 mile is by far the best store I’ve been to. It’s organized and clean.
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March 2022 by Michael Ehrman
Selection if items is not bad, service is amongst the worst unfortunately. It's not the people at check out or any workers but it's ridiculously either under staffed OR owners don't care about customer service. At 4:40 a line is just about 10 people deep and there's literally 1 cashier having to blow up balloons also? Why isn't there 1 more person anywhere??
