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April 2024 by Ajith Chacko
Very bad service by Koneru Herman (I think employee name in bill) . Normally If I buy 3 scoops of ice cream from any baskin robins usually they charge a discounted price compared to single scoop. But this guy wouldn’t let me get $7:50 deal for 3 scoop and instead charge me $14 sum total of 3 individual scoops . He said that’s what he can do and if I don’t like can give $1 each for my 2 kids. What a disaster service!! Anyway just wanted to let you know here
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April 2024 by KëLsěy Mãrię
Drove all the way here for the “Baskin Robbin’s” root beer float and it’s obviously false advertisement because even after being told they had them. I drove 25 minutes for a root beer float just to be told when I got here that you do NOT have them. Absolutely ridiculous. Either they need people on the phone who know what the hell they’re talking about or get their “current” advertising right. Went thru the drive thru when I got here and was told they had it as well but to come inside just for them to say they didn’t have it!! This is RIDICULOUS!!!! Will not be back for neither Dunkin’ or ice cream again at this location
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January 2024 by R K
Baskin Robbins/ Dunkin’ donuts along with the Franchise owner of this location is going to find themselves in the middle of a internal investigation of Branding Continuity Pricing violations and Antitrust Law Violation. After visiting this location several times the Employees continue to price gauge their customers … the employees on several occasions up charged me by $4 on their products that other Baskin Robbins/Dunkin Donuts offer the same product at the retail price. The employees at this location rudely bragging that they make their own pricing. Well, guess what we’re going to see what the Michigan AG’s office have to say about this egregious Pricing Discrimination! This will teach you big Corps of taking advantage of your own public consumers
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November 2023 by Anonymous
Is there an option for - ⭐️I went through the driveway today, there was a guy who was working and he was EXTREMELY very rude to me and asked me to rush over without even hearing me. And gave the wrong order and took out 5$ extra from my card.This guy has changed my perception regarding baskin robins
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October 2023 by I F.
Service was fast. And, the staff was professional and courteous. I will return and I recommend this location.
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September 2023 by Carla S.
Horrible customer service and current staff are rude. The milkshakes are watery. I will not patron this location anymore
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August 2023 by Amaanat Jolly
Thank you PeopleBaskin-Robbins
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July 2023 by Sev M
Baskin robins is baskin robins… u can’t really go wrong. BUT THIS LOCATION and the customer service is BEYOND horrible! It can’t get much worse. I don’t have many locations near me other this one but if I had other options I would never return.
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July 2023 by Danielle G.
My order is never how I want it. They have good customer service but they don't understand specific instructions or don't hear them
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June 2023 by Samira Saleh
love coming here clean and good stuff
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June 2023 by Jeane Stewart
We went around 5pm on 5/30/23. Who are the new people working here? They're awful. The man working the drive thru wanted to debate about what I ordered when I was very clear about what I ordered bc it's the same everytime. Perhaps there was an issue with the speaker. Perhaps he was distracted by people in the background and didn't hear me over them. But to insist I didn't say something was a bit nuts. I left without my order. (After waiting in a long line on a hot day.) We came for a tasty treat, not an argument.
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May 2023 by Kayla K.
They sell moldy donuts. On top of waiting 10 minutes...this is how it came. I'm not sure how many were moldy but after pulling out one donut and seeing that they immediately went to the garbage. The kitchen can't be clean. Since I've received a drink from them that had hair in it..On several occasions I've just got ice water or a cup of ice that tasted like coffee. I didn't understand how the ice was coffee flavored too..despite not ordering coffee. Never again 0/10, would not recommend.
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April 2023 by Liz Dengate
Came with a group of friends. Super friendly service! Gave us free samples of every flavor we wanted. Fast and efficient.
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March 2023 by Jendayi Nkenge
Always out of flavors & toppings.
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December 2022 by Christine R.
Disgusting. Coffee was horrible. Hasbrowns we're stale and greasy. Got three breakfast wrapped that were zapped in a microwave. Horrible.
