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August 2023 by Laura Norkiewicz
The best dealer and repair shop I purchased 2 BMW 5 series since 2005 til 2021 My BMW is still running and I had monitor repairs of common things of the used vechile I last purchased it was about 1 year befor I started having issues like starter altenator control arms shocks but nothing major the car also shuts down before I believe I can truely damage my engine or trans which is an usual feeling with a vechile that’s used . My Car was 13 years old 1 original owner this owner always blesses me with the best and in my price range he still always gives me a really fair price . He has also had employess driving the vexhile to check on anything before I took it off the lot I had a missing peice of plastic cosmetics which he also sent me to an oak park for that to be replaced for no charge ! He also made sure that I had my oil changed. N filters windshield wipers ordered brand new replaced tires were in great condition also ! I will sleep comming back and appreciate the mechanics are ready and willing to deal with any concern or complaint . As well as taught me how to use certain things in the vechile. I give them ⭐️⭐️⭐️⭐️⭐️ Good Owner Been in Buisness for years ! And always make sure you have a plate and tag B4 u drive off in your new vechile!
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March 2023 by jacob Morton
Took my 750li to have my rear suspension and cooling system serviced when I picked my car up and got home my vehicle was leaking and check engine light was on?♂️WHICH IT HAD NEVER DONE WITH ME DRIVING TO TOLDEO AND BACK TO DETROIT 3 weeks straight ,the inside of my trunk was in pieces from them working on my suspension FUSES AND BATTERY EXPOSED!??♂️he scammed me out of 200 dollars “updating my software” only to quote me another 2000.00 saying I needed a new computer to fix my fan issue?♂️ Also broke a fume pipe from removing a component off the top of my motor? BEING SO UPSET I TOOK MY CAR TO A REAL BMW TECH THEY SCANNED MY CAR AND GAVE ME THE REAL ANSWER FOR MY FAN CONSISTENTLY RUNNING WICH WAS A COOLANT SENSOR BEING STUCK IN UPPER RANGE MEASUREMENT? BOTTOM LINE IF YOUR LOOKING FOR A HONEST MECHANIC WITH GOOD PRICES THIS SHOP IS NOT IT! TOTAL SCAM! DO NOT TAKE YOUR CAR DO YOUR RESEARCH 1st! I WOULDNT LET THESE GUYS PUT AIR IN MY TIRES THEYD PROBABLY TRY TO SALE ME A “NEW ENGINE” ITS A DIFFERENCE IN SOMEONE NOT KNOWING OR DOING SLOPPY WORK FROM SOMEONE PREYING ON THEIR CUSTOMERS! MY SUSPENSION PROBLEM WAS FIXED AFTER I SAVED 2000.00 buying my own partsServices: General repairs & maintenance
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December 2022 by Pumpkin Pie
They did an amazing job replacing the engine in my 2012 Land Rover! Very fast impressive work! True professionalism. Highly recommend.Services: General repairs & maintenance
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November 2022 by Koda Banks
A+ service, I took my car in for service at 1pm on Thursday and my 328i was ready by 6pm the same day as promised, and the work was done right the 1st time.
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November 2022 by Ken W
They fixed my car right the 1st time on time, thx Eastern.
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September 2022 by Nicole Hopes
These people are horrible they charged me $6617 for a transmission that I didn’t even need I needed a rear differentiator they charge me for a broken transmission which is still leaking I’ve been there 10 times to try to get this resolved no action I am now headed to court these are the worst people ever if I could give them zero stars that’s what they would have Then they charge me $764 for a converter weld which they never did I had to go to another place they live in my car it was held together by zip tiesServices: General repairs & maintenance
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September 2022 by A Google User
These people are horrible they charged me $6617 for a transmission that I didn’t even need I needed a rear differentiator they charge me for a broken transmission which is still leaking I’ve been there 10 times to try to get this resolved no action I am now headed to court these are the worst people ever if I could give them zero stars that’s what they would have Then they charge me $764 for a converter weld which they never did I had to go to another place they live in my car it was held together by zip tiesServices: Engine repair
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September 2022 by Varun
Associated with BMW Repair Detroit. Worst price of all the places I checked locally by nearly $100 for just the diagnosis, he got mad I was price shopping and hung up, goes to show how bad his service is. Pathetic.
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July 2022 by Dr. Darnell
We’re glad our friend recommended this because the dealership is so expensive. Eastern Auto mechanics are knowledgeable about Mercedes. They really need more space to accommodate the volume of business. People know they do good work!Service: General repairs & maintenance
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July 2022 by Andre Jones
I took my car to 4 different shops for service and not one of them could figure it out.They diagnosed the problem and got my car back to me in a timely manner.! Great place
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June 2022 by Kendra Davenport
The best place to take your foreign car. I've been a customer for over seven years and they always take really good care of me. Their family makes me feel like family.
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November 2021 by Ashley Tucker
This Place is a scam Women be careful! The owner tried to get more money out of my warranty by saying I needed another engine and that my engine was knocking I removed my vehicle from this shop immediately and took it to the BMW dealership which denied these claims the owner made. there is nothing wrong with my engine. I will only deal with honesty I would not trust this company with my vehicle they are out to get your money! Also when I picked my vehicle up there was a man upset arguing with one of the repair agents about how he was lied to as well.
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September 2021 by Fate Martin
Fix’s thinks that didn’t need to be fix change me 5000 dallor for something they did he’s a cheater never go there
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July 2021 by Rol B.
Quick, easy and seamless way to sell your car for a fair price. Edward was awesome and a real car guy who after initial contact drove up from NJ to MA the next morning. Definitely recommend Eastern Auto when looking for a specialty car! :)
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June 2021 by Mike picasso
The guy I know there he have a golden hands play with some magic and the car is done perfectly so great full and thanks M.
