-
February 2024 by Carmalita Arnold
BEAUTIFUL gowns. Policies are an absolute rip-off. Prices of some dresses are absurd.
-
December 2023 by Janika Lile
My Mother and I went there to search for a formal gown for an upcoming event. It was just my Mom and I in the store. After not finding anything that my Mom would like the owner was writing down my number and we we about to left. She asked me unzip my coat. Mind you we had been in the store for about 30-50 mins. It was extremely unsettling that she asked me to do and it came across extremely racist. I would never spend a dollar there nor refer anyone here.
-
September 2023 by Stephanie Cain
Customer service is outstanding. Designs are amazing
-
August 2023 by christina gleaton
I was planning on buying a dress from here, put down a deposit; and was unable to get a refund or store credit.
-
June 2023 by Valencia J.
Long Post Alert!My experience with First Lady was one of the most annoying and unprofessional experiences I have ever encountered. The communication is absolutely TERRIBLE! We ordered my niece's prom dress at the very beginning of February and was told that it would be in by the end of the month. March rolls around and I haven't gotten an update. I decided to call and the phone was passed around 3x before someone hung up on me. I called back and was told that the dress was still at the warehouse and that I would receive a call the following week....no one called. I decided to call AGAIN and was told that the warehouse was waiting on some materials needed and that the prom dress would be in the following week. That week comes and AGAIN, no phone call. I decided to go to the store to really see what was going on. They told me that they had written down everytime I called and that I was told that the dress would be shipped that week, not be in the store and of course that was a lie. Fast forward the dress finally arrives and my niece gets fitted for alterations. As my niece is changing I'm told that it would be an additional $100 for alterations. I told them absolutely not, when ordering the dress I was told that alterations were included. After going off on them in a very professional manner, and asking for the dress so that I can take it else where to get alterations, they told me that they would do them for free. April comes around and again NO COMMUNICATION. I call the store just for them to tell me that the dress was ready. During the final fitting the dress still didn't fit correctly and I decided to take the dress else where to get the alterations done correctly.I DO NOT RECOMMEND. They use to be a great dress boutique, but this prom season was ridiculous with this company.
-
June 2023 by Ladashanel Young
First time there, Linda was great! She worked with my budget and I found something really nice ! However I had to come back twice because the tailoring was not done properly! You can tell she started to get irritated. Also, the you young lady with the big head has a bad attitude
-
June 2023 by L Spitsen
Rude. Two people working watched us walk in and spend 5 minutes looking around without saying two words to us. The next customer who walked in they both ran to greet. We left after that.
-
May 2023 by Shanay
They found me the perfect dress and took care of the alterations in 3 hours!
-
May 2023 by grace hernandez
I do not recommend this store, being in the fitting room deciding which dress, they knock on the door to say no photos and that if we had photos on our cell phone we would delete them, before that we asked for a dress and they showed us the price to confirm if it was We were going to buy, if you need a dress in Dearborn there are more variety of stores or David Bridal.
-
May 2023 by Monay Brand
I had an amazing experience getting my prom dress made here the lady’s was respectful and helped me and my mother perfectly
-
April 2023 by Mikkilea
Linda was amazing. I've looked everywhere for a certain style of dress. She was super helpful and being a seamstress, She was able to guide me into the PERFECT dress. Can't wait for the big day now. !!!
-
March 2023 by Diane Dudley
Maria was so helpful, found the perfect dress for my daughter for prom! She was so nice and helpful, we had a perfect experience
-
December 2022 by Rachelle
Not a huge selection like previous years,yet the still have some REALLY CUTE pieces,a little more pricey than I expected but doesn't hurt to stop in and take a look around,your sure to find something special
-
June 2022 by Shayyy
First Lady did such an amazing job with my dress. I went in with hopes of finding my dream dress for prom and they made my dreams come true. They were there to help me every step of the way to make sure I felt comfortable and confident in my choice. Good service and Amazing and Beautiful people!!!
-
June 2022 by Cameron Smith
I had an amazing experience with First Lady. I found my dress the first day of walking in and the people were very dedicated to helping me achieve the look I wanted. I got my dress altered and applied an applicator in less than a month. I also bought a pair of earring to match my dress. 10/10 recommended!