Hart Medical Equipment provides medical equipment and training to customers. The experience can vary significantly depending on the staff member encountered. Some reviews report excellent service from knowledgeable, professional, and fun instructors and technicians. These staff members are described as thorough, patient, considerate, high-energy, and charismatic, making stressful situations easier and providing clear, step-by-step instructions. They are credited with delivering top-notch service and creating a great overall experience. However, other reviews highlight inconsistent customer service, particularly at the reception desk. One receptionist was noted as being very gracious, while another was described as rude, suggesting a need for better customer service training. This first interaction is seen as setting the tone for the visit. Despite this inconsistency in reception, the technical and instructional staff receive high praise for their professionalism and kindness, leading to strong recommendations for the business.
Very accommodating when we requested immediate pickup when Dad no longer needed oxygen. Thank you.
March 2026
I had a very good experience with Hart Medical, and they explained the machine and how to maintain it very well!!
March 2026
Hart Medical has an excellent C-pap class. Benny the instructor's years of experience teaching and being a C-pap user himself made all the difference. I left class fully prepared to use my machine.
